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Cortona Inn & Suites


Cortona Inn & Suites
Hotel class 2 of 5
2029 South Harbor Boulevard, (formerly Days Inn), Anaheim, CA 92802
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Traveller Reviews

59% Recommend
3.0 of 5 stars 117 reviews
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By trip type
All (117)
[ Date ] [ Rating ]
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1 of 5 stars
Coledizzles
29 Jun 2009 | Trip type: Family
1/2 found this review helpful

Upon arrival the front clerk stated to me that my credit card would be charged then,, which I thought odd but being as though it had been booked through a military travel agency but agreed thought it might even make check out go a lil smoother, so check in was fine got room keys, location of room was ok. Openning... more

Management response from
J Rozatti, Director of Sales

Dear Coledizzles, Thank you for your review. And thank you for returning my call. I felt that your circumstances were more of a procedural nature that required more information to determine exactly what transpired with the billing of your stay. Again, I appreciate the opportunity of speaking with you today. And if your plans call for another visit soon, we...

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5 of 5 stars
Lincolnshire
19 Jun 2009 | Trip type: Couples
2/2 found this review helpful

One of the main reasons i picked this hotel was in my mind if a staff member/management takes the time out to read on trip advisor about their hotel then it must be some good, also to respond as they do. For that reason i was very much looking forward to meeting John Rozatti. My husband and i arrived at... more

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1 of 5 stars
Victoria
17 Jun 2009 | Trip type: Family

Our family are spending 1 week at the Cortona Inn & Suites. We were planning a wonderful trip to Disneyland but unfortunately I was struck down with a bad back and was forced to spend alot of time on presciption medication and in bed. Twice in one day I was awakened by a phone call from the front desk accusing... more

Management response from
J Rozatti, Director of Sales

Dear Victoria91, Comments on Tripadvisor are always appreciated. Although we appreciate comments we also like to ensure that information mentioned is complete and accurate. It should be noted that your comments did not inlcude the steps the General Manager took to compensate you and your family for any inconvenience and the apology that was verbalized to you. Further, to those...

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4 of 5 stars
Washington
21 May 2009 | Trip type: Family

We stayed in the family suite which accommodated 3 adults and 3 children comfortably. The room has a microwave and small fridge so we were able to stock the fridge with water to take to Disneyland. The room was clean and I have to hand it to the cleaning staff because our room was always clean when we returned at... more

Management response from
J Rozatti, Director of Sales

Dear grammyweb, Thank you for your nice review. I am pleased to know that our hotel met with your satisfaction. I know I have said many times here on this site that we try hard to make everyone stay as comfortable as possible...and your review is proof that we do try hard. It also helps other future travelers to know...

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3 of 5 stars
Bay Area
21 May 2009 | Trip type: Family

Came to Disneyland with my boyfriend, parents and grandparents, we had 3 rooms in total. I had just finished up working at week long conference in Palm Springs and wanted to relax and go to Disneyland. PROS ~CLEAN rooms! I must say everything was very clean ~Nice selection at breakfast (however the poor girl working worked her butt of to... more

Management response from
J Rozatti, Director of Sales

Dear jschwan, Thanks also for your pro and con review. I can tell you that we have mostly favorable reviews with only a fraction appearing on this site. But, we are looking into most of the items you mentioned such as towell,s beds, etc. The Hot Tub is heated by natural gas and not sure how long it should normally...

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3 of 5 stars
Texas
16 May 2009 | Trip type: Family

After reading all the good ratings regarding this hotel, I am so disappointed after our four nights stay. The room is clean and spacious but you can feel the spring from your bed. The hotel is old and needs some renovations job to keep it look better. Breakfast area is small and crowded. For the first three mornings, there was... more

Management response from
J Rozatti, Director of Sales

Dear Texas_1234, Thank you for your review. I want to emphasize that we take your comments very serious and will look into the condition you found our breakfast room. Although food items have a natural tendancy to find the floor, it is our job to ensure that the room remains tidy and orderly so that all guests can enjoy breakfast....

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5 of 5 stars
Northern California
10 May 2009 | Trip type: Family

We stayed at this hotel while we went to Disneyland. We had a great time. Pros: - Continental breakfast (biscuits/gravy, waffles, cereal, oatmeal, toast, fruit) - free - Free & ample parking - Nice room (well sized, clean, comfortable) - The staff was very nice - Walking distance to Disneyland (~15-20 min) - Great deal overall Cons: - Swimming pool... more

Management response from
J Rozatti, Director of Sales

Dear 2SunnyCalifornia, Thanks for your punctual and itemized review. You emphasized well a couple of the points that I too like to emphasize...and that of course being our very nice and FREE deluxe Continental Breakfast and FREE parking. With more travelers these days looking for ways to save, its nice to know we can help by offering great value, clean...

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5 of 5 stars
Phx az
3 May 2009 | Trip type: Family
1/1 found this review helpful

Good Day to you. Our stay here was a real treat. We arrived (April 18-22) to find that the travel agent made an error, the wonderful staff set to task post haste to correct it in our favor. Alma (?spelling) took the call and note was made before we left for the trip. Manager Adrian (?spelling) was so kind. He... more

Management response from
J Rozatti, Director of Sales

Dear JAALU, Thanks for your wonderful review of the Cortona Inn & Suites. Very please to read that your stay was comfortable and fun for everyone. Your review hit on a couple of points that I really like to hear. 1.) Our deluxe Continental Breakfast that you found not only very satisfying, but the fact that it saved you s...

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1 of 5 stars
Northern Cali
20 Apr 2009 | Trip type: Family
2/3 found this review helpful

I stayed at the Cortona Inn April15-18, 2009 and at first enjoyed my experience but by the last night I decieded that I was never going to stay there again. I was traveling with my husband, elderly mother and my 15 and 12 year old nieces to enjoy the Disneyland Theme park. Upon arrival at check in I asked the... more

Management response from
J Rozatti, teeCee_111

Dear TeeCee_111, Without having all the details about how your accommodations were being settled, I want to share with you a common hotel practice that is indicative of most hotels in the US as well as those in other countries. When checking in to a hotel, even for cash paying customers, it is quite commen that a credit is also...

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4 of 5 stars
Monterey, California
15 Apr 2009 | Trip type: Couples

Front desk staff were friendly and helpful. Continental breakfast was above average and offered plenty of options including fresh fruit. It's an older hotel so it's not in perfect shape, but it's extremely clean. Housekeeping does a great job. The rooms are spacious. It was nice to have a fridge and microwave in the room. You can see the Disney... more

Management response from
J Rozatti, Director of Sales

Dear diatwo, Thank you for your comments and kind review. Although there are many hotels in the Anaheim Resort that have been here longer than we have, it proves once again that you cannot judge a book by its cover. What the Cortona Inn & Suites is proud of is the fact that we maintain our facilities to ensure a...

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Cortona Inn & Suites Also Known As

Address: 2029 South Harbor Boulevard, (formerly Days Inn), Anaheim, CA 92802