This hotel looked wonderful online, the reviews were good, and the price was right for a family suite with three beds so I was excited when we checked in! The staff was friendly, though not in a uniform (not a big deal.) The keys were older, the kind with the holes, which worried me. When we walked in we noticed...
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great location..worn rooms but very clean. passed the bed bug check with flying colors.
Refrigerator was a little loud but we turned on the heater and it drowned it out perfectly.
We had items too large for the security boxes but the front desk was more than accomodating at keeping it.
Our flight was later than check-out time but they...
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We spent a week here while we vacationed in the area. The hotel is walking distance to Disneyland and close to some great restaurants in the Garden Walk Mall. The pool was small but lots of fun and there is a little store on site for snacks and breakfast stuff.
There is no doubt the stuff in the rooms is...
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It was economical and clean. The staff was very friendly. The location was fantastic. Are main reason for staying there was to be close enough to Disneyland to walk. It is also close to restaurants & store.
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We wanted to take a moment to thank you for the time you took to right a review about you recent stay at the Castle Inn & Suites! We are pleased that you were happy with our proximity to the Parks and restaurants!
It is always nice to hear wonderful things about our staff and we always like to pass...
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The rooms were better than we expected after reading several reviews. We spent little time in the room as Disneyland was our main priority. People who were complaining about distance make no sense as if you are a Disneyland, you will clearly be walking around a lot. I think we were in a recently re-modeled room. Booked on Getawaytoday.com so...
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Thank you so much for the comments you posted regarding your stay. We are so appreciative of your time and thoughts. Our location is one of our best selling points and we are thrilled to hear that you would agree!
Thank you again! We hope you will stay with us when your travels bring you back to Anaheim.
The Castle...
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Good location to go to Disneyland-
had makeup turn up missing as well as a pair of pants-
The room wasn't cleaned the one day when we had gotten back from the park
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Thank you so much for the review regarding your stay in October, 2011. We take all comments very seriously and very much appreciate that you responded to our inquiry message.
It is with comments such as yours that help us to continue improving our service!
Thank you again for your time and comments. We look forward to your return later...
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Had the pleasure of staying at the Castle Inn and Suites in late September 2011. We stayed in a room with three beds - which was really handy for two adults and two teenagers. It was close enough to Disneyland to walk. Nearby were lots of food options including Subway, 7-11, Dennys, I-Hop. Strongly recommend staying here if you are...
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Deanne: thank you so very much for your kind comments regarding your stay in September! We are so happy to hear that you really enjoyed your stay with us and that our staff, once again, lived up to our expectations! We are so lucky to be located where we are, in such close walking proximity to Disneyland, as well as...
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We stayed last year and not only was the top blanket on our bed dirty (weird stains on the underside!!) but our room's shower didn't work. Awful -- I would avoid this hotel again at all costs.
The only good part about this hotel is that the front office said we able to leave our car parked here while we...
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Thank you so much for taking the time to post your comments on Trip Advisor regarding your trip from last February. We are sorry to hear that you were disappointed with your stay but appreciate what you had to say and are looking into the items you discussed.
Thank you again for your comments.
Regards,
The Castle Inn & Suites...
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We stayed for 10 days in October 2010. We decided it would be fun to be in Disneyland for Halloween. We traveled with 4 adults and 2 youth. My husband and I were in a standard room (pictured) and my parents with my brother and sister had the family suite.
The hotel itself is pretty basic as are the rooms:...
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Thank you for taking the time to post comments about your stay at the Castle Inn & Suites in October. We are disappointed to hear that you were not completely satisfied with your visit and appreciate your candor. We are so glad to hear that you were happy with our location and that getting to and from the area restaurants,...
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My family and I went this past December. The location was GREAT to Disneyland. It was about a 10 mins walk from our hotel room to the front gate. If you're looking just for a place to sleep and don't care about comfort, this is the hotel for you. The front staff (the only ones we had contact with) was...
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Thank you so much for your recent review of the Castle Inn & Suites. We are pleased to hear that you were satisfied with your stay, as well as with the ease of the walk to the front gates of the Disneyland Resort . We are also thrilled that our staff continues to be the mainstay of our customer service....
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