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Catalina Canyon Resort & Spa


Catalina Canyon Resort & Spa
Hotel class 3 of 5
888 Country Club Drive, Avalon, Catalina Island, CA 90704
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Traveller Reviews

63% Do not recommend
2.5 of 5 stars 95 reviews
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By trip type
All (95)
[ Date ] [ Rating ]
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1 of 5 stars
So. Cal
6 Jul 2009 | Trip type: Family New

The rooms were not clean, trash was left behing the beds. Linens and towels need replacing!! Mold on the ceilings. Broken concrete and removed concrete to reveal dirt and weeds next to the pool. Too far from town, however, there is a complementary shuttle when it is working. We will never return!! more

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1 of 5 stars
San Diego
15 Jun 2009 | Trip type: Family

What a joke!! Woe betide the individual who is naive enough to be duped into booking this dump. Some of the reviews here really hit the nail on the head. The positive results must be posted by the staff/owners to balance out the negative reviews. The reception is run by a couple of young kids who are more interested in... more

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3 of 5 stars
San Diego, CA
2 Jun 2009 | Trip type: Couples

My boyfriend and I stayed here for a night after camping for two nights, so we were really just happy to have a shower =) The front desk lady was nice, she let us check in a couple hours early. The room was clean, but nothing really special. It had a balcony with a view of the courtyard and pool.... more

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2 of 5 stars
San Diego, CA
28 May 2009 | Trip type: Family

As others who have written reviews, I tend not to review unless the hotel and service were beyond expectation or way below expectation. The hotel common areas, rooms, and restaurant were absolutely gross. They speak of a renovation in 2004 - where did this happen? Not in any of the dingy, dark and smelly rooms I was in. I would... more

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1 of 5 stars
Los Angeles
15 Apr 2009 | Trip type: Friends getaway

Best part about this hotel was the Spa. Front desk service TERRIBLE, no pay preview movies, no working vending machines, no coffee in room, no notification of taxi service on island, no view when promised a great room... need I go on!!!!! more

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2 of 5 stars
Santa Monica, CA
6 Apr 2009 | Trip type: Couples

Ok, I'm not one to write bad reviews often, as I am a pretty patient person, and I like to give people the benefit of the doubt. That said, I have a bit of a mixed review here which I will break down, because some aspects of this hotel should not be lumped into the "bad" review, as we were... more

Not Bad.
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3 of 5 stars
Vail, CO
20 Mar 2009 | Trip type: Couples

40th b-day. Very slow on island mid week in off-season (Jan-May). Staff was great. Shuttle service was great. Grounds were nice. No staff on between 8pm-6am. Our plumbing in our first room backed up in shower, bathtub & toilet. Gave us executive sweet next morning. And it was sweet! As you know, YOU GET WHAT YOU PAY FOR! more

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1 of 5 stars
California
27 Feb 2009 | Trip type: Friends getaway
0/1 found this review helpful

I should have known by how difficult it was to make a reservation over the phone that this hotel would be a disaster!! Just trying to make a reservation was an awful of enough experience, I tried to make a reservation by calling the reservation number for the most part of a day. I was tossed around from one person... more

Management response from
CatalinaCanyonGM, General Manager

To ensure 100% Guest Satisfaction we encourage all guests to contact the hotel directly to allow the property to address any positive and/or negative comments to ensure it will not happen again in the future. I will be more than happy to provide my personal cell phone number to assist any previous, current and past guest to aid in Guest...

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1 of 5 stars
Hermosa Beach
16 Feb 2009 | Trip type: Couples
2/4 found this review helpful

We took a package deal with this hotel, for a nice romantic get-a-way. Upon arrival were soon mistaken!!! Not sure if you would call this a resort, this place was disgusting!! When I think of a resort I think of being pampered and treated like I am away on a magical get-a-way. This hotel was dirty, would compare it to... more

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5 of 5 stars
Seal Beach
11 Feb 2009 | Trip type: Family
1/1 found this review helpful

Last month my family and I stayed at the Catalina Canyon Resort & Spa and we absolutely loved it! As soon as we got off the boat the shuttle driver was there to take us to the hotel. Upon check in, we were greeted by a nice young man, although I forget what his name is. One of my children... more

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Catalina Canyon Resort & Spa Also Known As

Address: 888 Country Club Drive, Avalon, Catalina Island, CA 90704