What a joke!! Woe betide the individual who is naive enough to be duped into booking this dump. Some of the reviews here really hit the nail on the head. The positive results must be posted by the staff/owners to balance out the negative reviews. The reception is run by a couple of young kids who are more interested in... more

My boyfriend and I stayed here for a night after camping for two nights, so we were really just happy to have a shower =) The front desk lady was nice, she let us check in a couple hours early. The room was clean, but nothing really special. It had a balcony with a view of the courtyard and pool.... more

As others who have written reviews, I tend not to review unless the hotel and service were beyond expectation or way below expectation. The hotel common areas, rooms, and restaurant were absolutely gross. They speak of a renovation in 2004 - where did this happen? Not in any of the dingy, dark and smelly rooms I was in. I would... more

Best part about this hotel was the Spa. Front desk service TERRIBLE, no pay preview movies, no working vending machines, no coffee in room, no notification of taxi service on island, no view when promised a great room... need I go on!!!!! more

Ok, I'm not one to write bad reviews often, as I am a pretty patient person, and I like to give people the benefit of the doubt. That said, I have a bit of a mixed review here which I will break down, because some aspects of this hotel should not be lumped into the "bad" review, as we were... more

40th b-day. Very slow on island mid week in off-season (Jan-May). Staff was great. Shuttle service was great. Grounds were nice. No staff on between 8pm-6am. Our plumbing in our first room backed up in shower, bathtub & toilet. Gave us executive sweet next morning. And it was sweet! As you know, YOU GET WHAT YOU PAY FOR! more

I should have known by how difficult it was to make a reservation over the phone that this hotel would be a disaster!! Just trying to make a reservation was an awful of enough experience, I tried to make a reservation by calling the reservation number for the most part of a day. I was tossed around from one person... more

We took a package deal with this hotel, for a nice romantic get-a-way. Upon arrival were soon mistaken!!! Not sure if you would call this a resort, this place was disgusting!! When I think of a resort I think of being pampered and treated like I am away on a magical get-a-way. This hotel was dirty, would compare it to... more

Last month my family and I stayed at the Catalina Canyon Resort & Spa and we absolutely loved it! As soon as we got off the boat the shuttle driver was there to take us to the hotel. Upon check in, we were greeted by a nice young man, although I forget what his name is. One of my children... more