We recently spent two days a cabin here. There are many negatives reviews of this property so we weren't expecting too much. At check in we were given our key to the cabin and the manager gave us detailed information on a map of the city of where to go and what to do! She was super helpful in making... More

We stayed there recently. VERY AVERAGE. We travel about 120 days a year and stay in budget accommodation. I was not expecting the Sheraton. However was very disappointed with the following: • Real bad smell in the room • Sheet son the bed were not big enough and moved off the mattress with each turn – I find this rather... More

We travled to Aspen with two other couples. Check in went easy, the desk clerk was not friendly, but I am more concerned with the rooms. All 3 rooms were updated, whirlpool tubs, clean, roomy, small kitchenettes, fireplaces in each room. Within walking distance to downtown area, cafes. Prices were reasonable for Aspen, we would stay there again. More

The concept is unique and cute. I was disappointed with the concierge/manager's information about the accommodations. She was pleasant, but uninformed. The cabin we were in was supposed to be Deluxe, but was in various stages of disrepair. The water in this town tastes awful and if you are staying in this town...buy bottled water. A hotel with a kitchenette... More

Do you know they have a 30 day cancellation policy? Crazy...I have seen places with 2 weeks cancellation policy. So I had two rooms set and we had last minute plans that changed. I called this hotel which I booked through expedia...about 2 days short of 30 days. 28 days before the stay date. And instead they said first "call... More

The pictures are very misleading. The cabin was old, musty, dirty & not updated at all. When we checked in we were given an upgrade. I shudder to think what our original cabin looked like. When my husband killed a black widow spider in the bathroom we left without spending the night. This was a $200 ripoff. I can't believe... More

These cabins are located on Main Street just north of the downtown area. I loved them because they offered something different from the typical hotel experience. I spent a couple nights there just prior to July 4th. Wish I could've stayed longer. The cabin I stayed in was slightly bigger than the average hotel room and included a small kitchenette... More

We stayed for only one night here last week. They were not ready with our room at our check in time. Holes in walls, furniture, toilet paper kept falling off wall, dusty room, broken pull out sofabed, odd smell that made throat burn the whole night, the worst mattress I have ever slept upon with the scratchiest sheets and lumpiest... More

I had a problem with hotel.com and the date of the reservation. I called the hotel directly and they were great and fixed everything. When we arrived early they were able to accommodate us by upgrading our room. The room was just perfect and in a great location that allowed for walking almost everywhere but if you didn't want to... More