This is a beautiful property, well maintained, and the staff members are always willing to go the extra mile to help. The units are very nicely decorated, spacious, and clean. The management provides a lot of nice touches to make guests feel welcome and pampered. Selection in the grocery stores leaves a lot to be desired and prices are sky... More

The resort needs to invest in power washing the exterior. Upon check-in the staff greeted us in the lobby with rum punch and a fresh towel. The complimentary coconut lime bars in the room was a nice touch.

This is a smaller condo complex. The units are 2 bedroom and furnished beautifully. They surround a pool and are right next to the water. The promenade is aright there and many great beach restaurants are within walking distance. The units have kitchens so one can cook too!

Great property and great people! My family had a great time. Stacey and team made our room feel like our usual Christmas! Never have been to Belize and when we return would only go to the Phoenix. San Pedro is a fabulous little island town and The Phoenix sits right in the middle of it, you can walk everywhere. Must... More

After our first night in 2011 we were hooked and rebooked for 2013. This time we brought my mom and stepfather and they were hooked and we have rebooked for 2014. Not only does the staff go above and beyond for the guest they know your first name. They arrange all the excursion and so far I have seen Mayan... More

We (my husband and I) stayed here for a few days after spending some time further south in the more laid back Placencia (our fav place). San Pedro is a bustling island town and The Phoenix sits right in the middle of the town. While inside the resort, however, you feel like you are in your own little world with... More

I have stayed at luxury hotels in San Pedro repeatedly but never at the Phoenix, even though my favorite restaraunt on the island is Red Ginger, at the hotel. I have to say being close to town was really nice. My stay at the Phoenix was wonderful. The staff added many little personal touches that really meant a lot. A... More

My husband and I just returned from 4 days in Ambergris Caye. We stayed in the Phoenix Hotel, San Pedro and had an amazing time. Every experience with the hotel--from booking to check out--was smooth, friendly, and super helpful. Stacey and Danny coordinated everything, including our connecting flight to/from Belize City-San Pedro, dinner reservations, excursions, etc. The rooms and hotel... More

My 17 year old son and I spent Easter week at the Phoenix. It was all that the reviews and photos promised. Amazing service, great food, beautiful and spacious accomodations. The staff arranged day trips for us including snorkeling, ziplining and a visit to Mayan ruins. We will definitely go back and I highly recommend it.