I liked the kindness of the staff. The location is a bit far away from the city center, but most hotels are located in this area anyway. Booked a junior suite, which was spacious. The bed was excellent and ensured a good night sleep. The LCD-TV was large size. The bathroom was outdated. There was a fridge, but no minibar.... More

I appreciated the shuttle that picked me up at the airport. The hotel is old and it was crowded with a Church group... Waiting in line for an elevator could take up to 10 mins... Wifi never worked on my iPad, and all in all the place has nothing special.

This hotel is horrible. Some highlights BAD - A/C broken for two days. No discount or offer to "make it right" given to clients - LOUD shower from room next door. Sounds like turbine engine. - Hotel room doors don't shut properly because the security chain always gets in the way - No swimming pool - Breakfast is lackluster. Ten... More

We had a very good experience in the Radisson. It is very functional and quality of the food is high above average. Breakfast is really recommendable. My front desk experience was really pleasant and staff was trying to be as helpful as they could. Unfortunately no pool, just a hot tub.

This Radisson is convenient to the airport - 10-15 min drive with traffic, you can watch the planes take off from the rooftop terrace. The area, Zona Viva, has a few big hotels and plenty of restaurants, but is unfortunately considered unsafe for walking around, especially after dark - apparently, this is the prime location for evening drug wars, and... More

This is an ideal hotel for those flying in or out of the city. Free shuttle. Breakfast included. Walking distance to some excellent restaurants. Relatively safe. Our suite was room 701 on the north side of the building. It had an excellent king bed with a Sony flat screen TV. The bathroom door would not close never mind lock. The... More

It seems that the Radisson hotel are saving money hiring low-profile people on the front desk service. In my last trip to Quito during 2012 I had a bad service in the front desk and now I had the same problem at Radisson Guatemala. The front desk attendants ignore the customers fooling around until the customers became despaired. I waited... More

As a frequent Radisson customer, the Radisson used to be my favorite hotel in Guatemala City and I stayed there often. My most recent stay has changed my opinion. To be fair, some aspects are still reasonably good. The reception staff and airport transportation services remain good. The quality of the housekeeping in the rooms remains excellent. The free wi-fi... More

Both times we stayed here in the past month, we were really pleased with our rooms....both comfortable and really nicely appointed! The location is great! The staff in the bar, restaurants and those who helped us with our luggage were very kind and helpful. Some of those who work at the front desk area were as well. However, Radisson might... More