We are residents in Guatemala City and we wanted an out of the usual weekends going out to party. We arrived friday afternoon (holiday) and the Staff was very receptive and highly compliant. We wanted to order pizza for dinner and the reception made all the inquires so we got to eat Domino's at our room. Later at night we... more

After backpacking throughout Guatemala for 2 weeks, the Barcelo was a God send!!! Check in was swift, porter service was great, and airport shuttle was an added plus! All the employees were personable and approachable. They seemed to be sincerely interested in making your stay memorable, enjoyable and stress free. We had a room with 2 double beds - clean,... more

We had to get a last minute room at Hotel Barcelo after the highly rated Hotel Tikal Futura cancelled our reservation for someone with cash in hand at the registration desk...unfortunately a common occurence in too many Guatemalan hotels. Our room was spotless with an in-room safe, in-room bar, extensive bath samples, large TV and a heated pool that closed... more

My daughter and I highly recommend this hotel. The staff is very warm and friendly and eager to be of assistance. The VIP room is excellent and we especially enjoyed the staff. This privilege comes with the deluxe suite and is well worth the price. One never needs to leave this hotel as every amenity is available. The only negative... more

Unfotunately my company chooses this hotel for me to stay, I am sure they are cheaper than others as everything else about it is cheap. I have stayed there when it was a Marriott and it was bad service, bad efficiency, to conduct business in the lobby is impossible as the hotel is full of young parents with extended stay... more

We had stayed 3 times previously at the Marriott Guatemala City. The first time was excellent with each stayed a little less nice then the first (things getting worn and such). The last stay was in October 2008 to finalize the adoption of our daughter. As before we reserved the bi-level suite which comes with the breakfast buffet and executive... more

We booked this stay using Marriott reward points originally, but when it converted to the Barcelo right before we came they promised to honor the points. They ended up charging us a $15 fee for this, but big deal. The price was right. The hotel is a normal big corporate hotel; the concierge wasn't that knowledgeable, though. For example, we... more

We were there in Sept 2008 while it was still a Marriott. It was wonderful. The front desk staff was very helpful and did speak English. There was also a baby lounge there where we spent many hours everyday. The lounge was well equipped with toys and had free internet access (slow but free). There were several restaurants on site... more

Das Barclo ist eines jener Hotels, bei denen Konferenzräume, Bars, Restaurants, der Pool und vor allem die Lobby weitläufig und... more