Horrible, old building, noisy, poor service, bad Internet signal and unstable, elevators very small and long waiting time, the keys...uff...definitely I'll not stay in this hotel again....we can afford another good hotel for this price $120/night!? More

After following the gringo trail, we were going to see ruins in Tikal so we stop here for the night before our flight. Our main reason was the shuttle to the airport in the morning. It was a bit expensive since we had just walked up and received a rack rate. I believe it was $120. The room was clean... More

We stayed here just the one night awaiting a flight to Mexico & for this the hotel works. The pick-up and drop off went well. Unfortunately our early flight meant we had to leave before breakfast started and the bagged one we recieved for early departures was pretty awful. The room was ok and the room service food fair but... More

Stayed in the crowne plaza for 3 nights, the hotel is a bit dated but it is kept clean. The staff is very welcoming and nice. We had quite a good rate but with taxes and all it did sum up. The crowne plaza is a bit away from everything, only a few fastfood restaurants across the road. A decent... More

I booked this hotel on-line through the Crowne Plaza website. It was just a one-night layover stay...that could not have gone worse. Simply put, management made ZERo effort in trying to make up for mistakes (they never received my booking, the shuttle never picked us up from the airport, etc. However, I must say, the breakfast buffet was fantastic with... More

The Crowne Plaza Guatemala is located on a main fare but in a mostly residential area. It is very close to the international airport, but not too close that your room rumbles everytime a plane lands or takeoff. Actually, it would be advisable to have a room that faces the airport since the room will have a great views of... More

I stayed here the night before my departure. The hotel is attractive, room service was prompt, food was good, and they made a special shuttle trip to take me to the airport when I was ready, rather than waiting for the scheduled departure every 1/2 hour. More

If you require nice to luxury accommodations keep looking. The air unit in our room was loud enough to wake you up each time it came on. The breakfast buffet was good. There is a small casino at the property. More

We stayed her one night. Our room was very small and the bathtub was dirty and didn't drain after 2 hours. At one point a hotel employee tried to come in an actually unlocked our door! We pushed him out and called the front desk. They didn't know who or why this person wanted in our room. Later when asked... More