This is a lovely hotel with good facilities. Make sure you get a lake facing room as the view is great. Restaurant produces good food and the service is excellent. The pool is a good size with a water slide, although it was a bit cold. The sauna didn't work when we tried to use, but that was not a... more

Disappointed after reading rave reviews. True the views from the terrace are superb. However we had paid $12 extra a night for a room with a lake view, but you could only see the lake if you went to the end of the garden outside the room and peered through the 5 foot hedge! The room itself was huge and... more

It's all been said already... Best Location in Pana + Great Views + Superb Restaurant + Great Service + Clean = Great Hotel. The only downside.. It is a little pricy for Pana, but it is still very affordable. If you've experienced some of the cheaper hotels there, you won't mind the price at all. more

The service staff was of the best quality. They were hospitable, friendly and efficient. They responded to all our needs (we had a multi generation group of 11.) The landscape was gorgeous, the food was great. They had great terrace for us to hang out. We wanted sweet bread with our afternoon coffee and they didn't have any, but by... more

I had a wonderful experience at this great hotel in Panajachel. I used to study in Solola and always I wanted to stay there for at least one night. You know what, my dreams came true, because this past April I was able to stay there for two nights. Well, I am from El Salvador but now I live in... more

We loved our stay at this hotel!!! Great location ~ Great staff. great restaurant! We had such a neat experience with the staff at the restaurant. Both dinner and breakfast there, the staff was so attentive and sweet. We just loved them. They shared a lot with us and we were really touched. It is a great hotel right on... more

Overpriced for Guatemala, but cheap on a more global perspective. Get a Lakeside room; spectacular views and better beds. (Have been there twice). This hotel is all plusses and minuses: PLUSSES: Best location in Pana, great views, nice room, ambience (marimbas, rooftop retaurant, etc.), great little museum, nice bar service, friendly restaurant staff, GREAT breakfast and views. OKs--Restaurant is great... more

probably the most expensive hotel but still reasonable compared to uk prices. Grounds, rooms and facilities 1st class. Staff the best in Guatemala more

The hotel is nice, the rooms are well decorated, but the beds were substandard. The hotel is quite expensive for Guatemala. You can easily stay at a different hotel that's practically as good for half the price. The staff were extremely helpful. Internet is expensive, use one on the main road instead. more