Stayed here twice while picking up our son from Ft. Gordon; once in a King Suite, and once in a regular king room. The hotel is new. The rooms are quiet and comfortable. The employees are friendly and knowledgeable about the area. Not much around the hotel, kind of off the beaten path, but it is very close to Ft....
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I was a little afraid to make the reservation after seeing some of the postings but we really liked the place - First of all it was very clean and the beds were very comfortable - the breakfast was awesome - scrambled eggs, sausage and biscuits, bagels, cereal several kinds of juices , belgian waffles .... a person did not...
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We were planning to stay elsewhere. Stopped in to see the hotel and accommodations, stayed for a week. Trish Morris the Hotel Manager was absolutely wonderful. Her kindness and patience far exceed any hotel desk manager I have met. She went out of her way to ensure that the rooms meet our needs. We were traveling with an elderly handicapped...
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I would like to say that your front desk attendant was very helpful (PAM HARRIS) i think im spelling it correctly ,i was very pleased with her friendliness and with the great customer service she provided me and my family . Anything we needed she was there to help she really made our stay a pleasant one (;
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I booked my hotel through Expedia where I requested 2 rooms with double beds and it was confirmed that I had these rooms and there will be no issues. I arrived at the hotel on June 23 with 7 kids in my party, for a four day trip, and was told that Expedia never verified these rooms with the hotel....
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The Hotel had various types of reservations for familes attending a swim meet near by. I made my reservations through Wyndham so I had no problem checking in Sat May 14. However, in front of me in line to check in was a woman who had made their reservations through a third party like Expedia. The Front Desk Clerk Tamika...
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Thank you for your great feedback! We love to hear that our employees are professional and courteous. It is unfortunate that the hotel reservation of the guest was gone due to overbooking. Thank you again and please remember us again in future travels.
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I stayed here from Sunday, May 1st to Monday May 9th. The next morning early I was awakened by workmen in the hallway right in front of my room no. 103 taking up carpet, and installing new carpet. When I finally got up to go and eat breaksfast, I stepped on carpet adhesive. The Next morning I stepped on nails....
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Thank you for your review on the property. I apologize for your less than wonderful stay.
The manager has written an apology letter. As you said the hotel is going through renovations, and our hope for a hotel is not to disturb guests during this process. Please consider to stay at the hotel another time after renovations are finished. We...
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Thanks to a great staff for going above and beyond. A broken door mechanism caused a delay to my entrance into my room earlier this evening. Despite the efforts of the evening staff - a call had to be made to the manager and the maintenance person for the hotel. Thanks for begin so attentive and concerned about my well...
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Thank you for such a positive review! Its great to hear that the staff was responsive to your needs. I hope that you will have a need again in the Augusta area and that you will choose to stay at Wingate.
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This is an EXCELLENT hotel for you business or leisure travel. The breakfast is always hot and on time. Room service is up to par and the internet service is fast. Very helpful and competent staff and Great Manger!
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I recently stayed at the Wingate to visit family and friends. I stayed at hotel the with my infant son and husband. During our stay the Front Desk Staff was very friendly and very knowledgeable of the Augusta area and Housekeeping had the best customer service, both did everything they could to accomodate us. I would recommend this hotel to...
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