Booked through Orbitz, so on check out there should have been a zero balance. I received a bill with a balance due, I discussed with the front desk, was assured that all was corrected. Now checking my account I was double billed for the stay even after I pointed it out to them and went over the billing............they will not... more

First I want to say that all staybridges is NOT like the one in Augusta. I have been to several. But this one it was poor service from the moment I arrive. The front desk clerk {man} was extremelly rude not friendly at all. And refused to give me another room once the ac went out, was told the maintenance... more

Before my son's wedding in Nov 2006, I toured most of the hotels in this area of Augusta looking for accommodations for a large number of guests. We also stay in a different hotel in this area each time we visit Augusta. From this limited perspective, I highly recommend this hotel. At the time of our latest visit, early May... more

I stayed at the Staybridge Suites for the Masters Golf Tournament with a package booked through Tailormade Luxury Golf Holidays and i have to say i was very impressed. The rooms were large, clean and modern, the staff were friendly and helpful and it is located just half a mile from the Augusta National more

I booked this hotel for two months while on relo but ended up checking out early due to numerous issues. My stay started with the following issues in two different rooms: tv did not work as it was in program mode and had to switch out, heat did not work, chair arm came off when I sat in it as... more

First, when I tried to check in, they did not have the room available that I had reserved on line. The excuse they gave me was that they had an unexpected amount of guests show up for a wedding so they gave our room away to them. The room that we ended up staying in was very nice but the... more

This new hotel does no thave enough hot water capactity when full. From 6am-7:30am you will get a tepid shower. I talked to the staff 3 days in a row and they couldn't fix the issue, nor did they do anything to make up for it. My company selected this hotel as a preferred location for 2009 and I have... more

This is a very nice, new property. Rooms are clean and well-decorated. The staff is friendly and courteous. The location is easy to find and convenient. It is right down the street from Augusta National (home of The Masters), and only a few miles from the beautiful Augusta Riverwatch. We stayed in the 2-bedroom, 2-bath suite and it was as... more