I walked in and I was tired so I threw my bags down and left to eat.I got back and found spots on the old carpet. I walked in the bath room and found pubic hair on the floor. I went to the front desk and asked for another room, it wasn't much better but it was late and I...
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I made a reservation with this hotel back in August, 2011 for a stay the last week of September. For whatever reason, the hotel could not email me a confirmation, but I needed one. So, the hotel faxed me a confirmation which I forwarded to one of our legal techs. When I got ready to depart for my trip to...
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Typically what you would expect from a Holiday Inn -very nice, comfortable and great service. The ONLY thing I would change is that I thought they had a complimentary breakfast, which they didn't.... :( Besides that, I would definitely stay here again!
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I planned and payed for guest rooms and a meeting room for 15 individuals. In spite of very detailed planning, I consider it to be a failure and embarrassing. Strict instructions were given that I would be paying for all rooms with my personal credit card. Immediately upon check in, some of our party were told they had to put...
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Good afternoon,
I must apologize for all the confusion regarding your group. In reviewing the mis-hap, I am in conversation with the Front office Manager as to what took place, how the mixup happened and how we go about correcting this oversite and getting you your points.
If you would be kind enough to call me- (Vince -General Manager) at...
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Super clean, staff very nice, had a shuttle to the master tourament. And the breadfast was great, free popcorn and snacks..Hope we can come back next year,
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The staff here at Holiday Inn certainly hopes to see you next year as well. We are extatic that you enjoyed your trip. I hope you enjoyed the tournament as well. We will see you next year when you return for the Masters!
Abraxas Mason, Front Office Manager
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This Holiday Inn is a very nice hotel. We had previously read other reviews, and were a little leery on what to expect, but it exceeded all expectations! The hotel is in a very good location, and very nice - looks like it was recently renovated. Clean rooms, and lobby. Hotel staff were all very friendly, and any request was...
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The staff at Holiday Inn strives to ensure your travel experience is as pleasant and enjoyable as possible. And when we receive positive reviews like this, I know that we are doing something right. I hope that you will make our hotel the place you stay whenever you are traveling through the Augusta area. We look forward to seeing you...
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Good rooms, 8/10, high speed wifi, and the best breakfast bar in the area!!!!!
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Thank you so much for your positive feedback. The staff here at Holiday Inn strive to make your travel experience as great as possible. We look forward to serving you the next time you are traveling through the area. Thanks again!
Abraxas Mason, Front Office Manager
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The room was clean and comfortable.
The walls are very thin. I was awaken at 4:30 am by a persistent alarm in another room.
The restaurant is OK
The TVs are old and have a weak broadcast signal which seems to fail at the worst times. Signal takes a very long time to recover. I would recommend it to someone...
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Thank you so much for your feedback. I am VERY happy to announce that the hotel is currently working on our "television" situation. We will be getting more channels very soon. And by the end of the year we will have new flat screens in all rooms. I hope that you will give us another try and that we can...
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Breakfast was not good. No juice with breakfast. The room had a mildew odor.
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I am very sorry to hear that you did not enjoy your recent stay with us. The hotel is working on improving the resturant area, including selection of food. Unfortunately as we do provide a full hot breakfast, it isn't really feasable to offer juice and other drinks at no cost. However, we greatly appreciate your feedback and hope that...
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I booked this hotel, listed in Travelocity as a 3-star, unpublished, "Top secret hotel". We were NOT disappointed! The staffers were courteous and professional, the room was clean, the bed was comfortable, and the grounds were attractive. The desk clerk told me they would be serving a complimentary breakfast in the morning, but when I came down to check it...
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Thank you so much for your warm review. The staff here at Holiday Inn are very pleased to know that you had a pleasant experience while staying with us. And we look forward to seeing you again and again in the future whenever your travels find you here in the wonderful Augusta area.
Sincerely;
Abraxas Mason,
Front Office Manager
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