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Quality Inn Medical Center Area


Hotel class 2.0 of 5
1455 Walton Way, (formerly Comfort Inn Medical Center, Augusta, GA 30901
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Reviews you can trust

53% Do not recommend
2.5 of 5 stars 18 reviews
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By trip type
All (18)
Couples (0)
[ Date ] [ Rating ]
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1 of 5 stars
Boston
21 Aug 2009 | Trip type: Business, Solo travel

I have stayed at this hotel prior with a much diffrent experience. During my last stay I has very satisfied with everything. During this stay the person that checked me in could not speak English very well and it was hard to explain I can not sleep in a room that smells of smoke after he checked me in to... more

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2 of 5 stars
Milwaukee
29 Jul 2009 | Trip type: Family

This motel does not come up the usual standards for a Choice Hotel. In one of the two rooms, the switched lamp was not plugged in, and in the other room there was one lamp with a bulb missing, and a second with a burned-out bulb. Also, the stopper in the sink was not functinal. In fairness, the staff did... more

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5 of 5 stars
allendale sc
9 Jun 2009 | Trip type: Business, Solo travel

iThe front desk staff was really helpfull. The room was really clean , and we really enjoyed the full breakfast bar. I would reccommend this hotel to anyone who wants to stay in augusta ga. I was a little skeptical at first after reading the reviews but im glad that i chose to stay there. more

Management response from
gmga312, General Manager

Thank you for taking the time to inform us of your stay. We appropriate your kind words. We will continue to provide you with great service and a clean room that you deserve. We are glad you enjoyed the breakfast also. Thank you again for taking the time to inform us of your stay.

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1 of 5 stars
Augusta Ga
2 Jun 2009 | Trip type: Solo travel

I had been driving around about 2hrs in the middle of nite looking for me a nice hotel to stay in to get a short but good nites sleep. I stoped at this nice Best western that my family stays at when they visit me but it was full, so I called another one of the Quality Inns and they... more

Management response from
gmga312, General Manager

First, I would again like to apologize to you for the inconvenience that you experienced. We wish that we would have been able to correct this issue for you immediately. We understand that noone wants to stay in a room with a lizard this is why we offered to move you. We never discounted your account on the situation. However,...

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1 of 5 stars
Grand Rapids
18 May 2009 | Trip type: Business

What a genuine waste of money. They run out of towels and when you ask for a towel, the response: "we cleaned over 500 towels today, we do not have anymore". When pressed further, the answer is too bad! Amazing. We stayed there one evening, five of us and needed showers the next day. The room was not cleaned, vacuumed,... more

Management response from
gmga312, General Manager

As many of the conversations that we had over the last few days, you know very well this was not the situation. Many of the comments and statements that were made here was not made within any conversations we had nor are they true. You stated that you would post vindictively and that you did. We again would like to...

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4 of 5 stars
tightend88
9 Apr 2009 | Trip type: Friends getaway

Let me begin by saying that I am a casual traveler, not someone who is on the road 200 days a year or someone used to rating a hotel. As a matter of fact, this will be my first review. I was very skeptical about staying at this hotel after reading many reviews saying how dirty it was and how... more

Management response from
gmga312, General Manager

Thank you for your kind words. We strive very hard to provide our guest with a great stay at a reasonable price. Many times people will take the time to inform of a negative experience rather than a pleasant stay. We appreciate you taking the time to inform us of your stay. We will continue to provide great service, clean...

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1 of 5 stars
Athens
18 Mar 2009 | Trip type: Family
1/1 found this review helpful

The rooms were not clean. The bed sheets were gross. There business center was not working. There free "high speed internet in the rooms" was a joke. The people at the front desk really need to look up customer service dictionary. We had booked three rooms, and none of them were up to cleanliness standards. Find another unless all you... more

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1 of 5 stars
North Carolina
11 Nov 2008
1/1 found this review helpful

We were in Augusta for a funeral one night only. I am sorry but this hotel was nothing to write home about. The room did not appear clean and did not feel I wanted to walk around on their carpet with bare feet. The bathroom lighting was horribly dim which made the overall effect look dirty. I did not sleep... more

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1 of 5 stars
South Carolina
27 Jun 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

Where to start..... When I called, I asked for the military rate and they told me to show an ID at check-in. I did so and was not given the rate. I proceeded to my room.... there was a terrible odor outside... not sure what it was. Got in the room and noticed first that there were stains all over... more

Management response from
gmga312, General Manager

Again, I am very sorry. As I explained to you when you complained, the satisfaction of our guest is our top priority. It dissapoints me to know we did not satisify you. If you had informed any of our staff at any time during your stay, we would have taken every effort to correct the situation. The satisfaction policy that...

Great Staff
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4 of 5 stars
Anchorage, AK
2 Apr 2008 | Trip type: Family

This hotel was a great deal. They gave my husband a military rate. They really accomodated us. We were staying for a week and had with us our 16 month old daughter and 2 small dogs. They went out of their way to make sure we were comfortable. The housekeeping staff was especially friendly! The breakfast was pretty good and... more

Management response from
gmga312, General Manager

Thank you for taking the time to write a review. I will pass along the wonderful comments you wrote to our staff. We look forward to your next visit.

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Quality Inn Medical Center Area Also Known As

  • Quality Inn Augusta
  • Augusta Quality Inn
  • Comfort Inn Augusta
  • Augusta Comfort Inn
Address: 1455 Walton Way, (formerly Comfort Inn Medical Center, Augusta, GA 30901
Augusta hotels Quality Inn Medical Center Area
2.5/5.0
18