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Quality Inn Medical Center Area


Quality Inn Medical Center Area
1455 Walton Way, (formerly Comfort Inn Medical Center, Augusta, GA 30901
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Traveller Reviews

53% Recommend
3.0 of 5 stars 16 reviews
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By trip type
All (16)
Couples (0)
[ Date ] [ Rating ]
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5 of 5 stars
allendale sc
9 Jun 2009 | Trip type: Business, Solo travel

iThe front desk staff was really helpfull. The room was really clean , and we really enjoyed the full breakfast bar. I would reccommend this hotel to anyone who wants to stay in augusta ga. I was a little skeptical at first after reading the reviews but im glad that i chose to stay there. more

Management response from
gmga312, General Manager

Thank you for taking the time to inform us of your stay. We appropriate your kind words. We will continue to provide you with great service and a clean room that you deserve. We are glad you enjoyed the breakfast also. Thank you again for taking the time to inform us of your stay.

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1 of 5 stars
Augusta Ga
2 Jun 2009 | Trip type: Solo travel

I had been driving around about 2hrs in the middle of nite looking for me a nice hotel to stay in to get a short but good nites sleep. I stoped at this nice Best western that my family stays at when they visit me but it was full, so I called another one of the Quality Inns and they... more

Management response from
gmga312, General Manager

First, I would again like to apologize to you for the inconvenience that you experienced. We wish that we would have been able to correct this issue for you immediately. We understand that noone wants to stay in a room with a lizard this is why we offered to move you. We never discounted your account on the situation. However,...

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1 of 5 stars
Grand Rapids
18 May 2009 | Trip type: Business

What a genuine waste of money. They run out of towels and when you ask for a towel, the response: "we cleaned over 500 towels today, we do not have anymore". When pressed further, the answer is too bad! Amazing. We stayed there one evening, five of us and needed showers the next day. The room was not cleaned, vacuumed,... more

Management response from
gmga312, General Manager

As many of the conversations that we had over the last few days, you know very well this was not the situation. Many of the comments and statements that were made here was not made within any conversations we had nor are they true. You stated that you would post vindictively and that you did. We again would like to...

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4 of 5 stars
tightend88
9 Apr 2009 | Trip type: Friends getaway

Let me begin by saying that I am a casual traveler, not someone who is on the road 200 days a year or someone used to rating a hotel. As a matter of fact, this will be my first review. I was very skeptical about staying at this hotel after reading many reviews saying how dirty it was and how... more

Management response from
gmga312, General Manager

Thank you for your kind words. We strive very hard to provide our guest with a great stay at a reasonable price. Many times people will take the time to inform of a negative experience rather than a pleasant stay. We appreciate you taking the time to inform us of your stay. We will continue to provide great service, clean...

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1 of 5 stars
Athens
18 Mar 2009 | Trip type: Family
1/1 found this review helpful

The rooms were not clean. The bed sheets were gross. There business center was not working. There free "high speed internet in the rooms" was a joke. The people at the front desk really need to look up customer service dictionary. We had booked three rooms, and none of them were up to cleanliness standards. Find another unless all you... more

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1 of 5 stars
North Carolina
11 Nov 2008
1/1 found this review helpful

We were in Augusta for a funeral one night only. I am sorry but this hotel was nothing to write home about. The room did not appear clean and did not feel I wanted to walk around on their carpet with bare feet. The bathroom lighting was horribly dim which made the overall effect look dirty. I did not sleep... more

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1 of 5 stars
South Carolina
27 Jun 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

Where to start..... When I called, I asked for the military rate and they told me to show an ID at check-in. I did so and was not given the rate. I proceeded to my room.... there was a terrible odor outside... not sure what it was. Got in the room and noticed first that there were stains all over... more

Management response from
gmga312, General Manager

Again, we are very sorry for your trouble. As explained, we want every guest to feel the comfort that they would feel at home. We would have taken every option possible to correct any issue in your room or with the hotel. However, when you informed us our your complaints; you had stayed the night and checked out the following...

Great Staff
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4 of 5 stars
Anchorage, AK
2 Apr 2008 | Trip type: Family

This hotel was a great deal. They gave my husband a military rate. They really accomodated us. We were staying for a week and had with us our 16 month old daughter and 2 small dogs. They went out of their way to make sure we were comfortable. The housekeeping staff was especially friendly! The breakfast was pretty good and... more

Management response from
gmga312, General Manager

Thank you for choosing us and thank you for taking the time to write your review. We enjoyed having you here. I will pass along all of the kind words to our staff.

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4 of 5 stars
Georgia
25 Feb 2008
1/1 found this review helpful

I was staying in town for one evening for a wedding. This was the closest hotel to the wedding reception. Great price! The room was a great size and clean. I think I even smelled bleach in the bathroom. I guess some may not like that smell but it confirmed cleanliness for me!! The bed was super comfortable and the... more

Management response from
gmga312, General Manager

Thank you for writing the review. I am very sorry for the noisey people during your stay. We know that a good nights rest is the main reason that people choose us. We strive to provide a peaceful night to all guests and that is why there is a staff member here all night.The staff tries to maintain a quiet...

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4 of 5 stars
panama city, fl
15 Dec 2007
1/1 found this review helpful

We stayed here on our way home from visiting family up North. It's pretty much just an average hotel with average cleanliness. Nothing real great but nothing really bad. If your looking for a place to stay I would say it's an ok place to stay. The neighborhood to me was questionable. I'm can't say for sure but it looked... more

Management response from
gmga312, General Manager

Thank you for your comments. We try to accomodate our guests with above average serve as our guests expect. Thank you for your time to respond in regards to your stay.

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Quality Inn Medical Center Area Also Known As

Address: 1455 Walton Way, (formerly Comfort Inn Medical Center, Augusta, GA 30901
Augusta hotels Quality Inn Medical Center Area
3.0/5.0
16