The general quality of the hotel is OK and everything you expect from a 2* accommodation. The hotel is let down by unhelpful staff and their very loud air conditioner (it vibrates the whole room when on). Staying on the ground floor meant that you wouldn't want your window open due to the noise outside that starts very early in... more

A friend and I stayed in the two bedroom handicap suite when we went to the sugarland concert in ames. I am in a wheelchair and a right leg amputee.The room was more then I expected as for those of us who know some rooms are not as handicap friendly as others. It had the fold down bench in the... more

Hotel and room were clean and well maintained. We enjoyed the ability to prepare our own meals in our room. The dishes, utensils and cookware were sufficent for simple cooking. Everything nearby (restaurants, discount retail stores, freeway). If I have to be critical, I was displeased with the free wireless internet service. It was infrequently connecting and frustrating. The hotel... more

I was curious about this hotel from the various reviews and the details available on the hotel website. I couldn't understand how a hotel that appeared to be very nice on the surface could be so inexpensive. The hotel has a nice appearance inside and out, as do the rooms. You really get a one bedroom suite with a nice... more

This is a very nice, clean hotel with a friendly staff and a better than average continental breakfast. I have stayed here twice and not been disappointed. more

Stayed here for a week while attending a training course. Great room for the price. Very clean and a pretty good breakfast with sausage, egg, waffles, cereal, pastries and bagels. Connected to an Old Chicago Restuarant to make it an easy dinner time meal. My room also had a microwave, full fridge, stove, and dishwaser. (even though the maid washed... more

I was very unhappy with my stay at the Grandstay! I was part of a wedding block and found that the staff was not very happy with wedding block visitors. The night service and management was the worst!! The night manager took it upon himself to threaten all the young late comers as they entered the hotel, focusing mostly on... more

We had many of our wedding guests stay at this hotel and strongly regret it! When we told the hotel that we needed to reserve a block of rooms for a wedding, they directed us to their event coordinator. The room price that the coordinator gave as was $30/night more than what I was originally told by the front desk.... more

This hotel was visually a very nice looking hotel. We were impressed with the exterior, lobby, and the way our room looked. Unfortunately the hotel seems to be built on the cheap. Absolutely no soundproofing between rooms or between the bedroom and the living room. Everything seemed not quiet as nice as it should have. It wasn’t a bad stay,... more