I read reviews before I travelled and almost cancelled the booking at this hotel. However as some reviews suggest the rooms are shabby, they are comfortable,have Internet and are very quiet. The hotel pool and gardens. Are enough for me to say the hotel can keep its 4 stars as this made my trip really great. The staff were friendly... More

We were staying in this hotel for 2 nights as part of a tour and this was our 3rd hotel and I'm beginning to think that the 'star' rating in Morocco doesn't come anywhere near the same standard as Europe. We spent 2 night nights here and while it wasn't uncomfortable apart from the air conditioning, which we couldn't sleep... More

I have been working in morocco (Fes to be more accurate) and I have stayed in 5 hotels in 5 separate weeks. This hotel is easily the best. The previous hotels have been way below standard in comparison with their Star rating. All the previous hotels were 4 stars and above and customer service in all of these hotels were... More

Stayed 2 nights as part of a group tour. Bathroom dilapidated and poorly maintained. Took 3 phone calls to reception to get a roll of toilet paper. No bedpread on either bed and cover missing from the one duvet. Unreliable lifts. Buffet breakfast and dinner were OK. Large pool and surrounds. Nice kids' playground, but not well-maintained.

After spending 2 weeks in Morocco I know that hotels are managed much better than this hotel . The brush-off phrase "this is Morocco" does not apply. For a hotel that caters to large tour groups at one time, it should have better management. The front line staff worked very hard constantly putting out 'fires' caused by no systems or... More

Actually, I hesitated to make my reservation in this hotel. But neglected all the reviews I read I wanted to make my stay as an adventure. Once I arrived at the hotel, the parking was full and the supervisor came to me and offered to me to park my car in a secondary parking. The porter greeted me and insisted... More

Property coming straight from the 70s and never renovated I guess......(including the staff). Very poor services starting with the reception and check in and TERRIBLE FOOD. Only positive thinghs the location and the free wi-fi. Not to be recommended.

Nice hotel, good location but very lazy staff at breakfast. Supervisor of breakfast room comes in, fixes a plate of food for herself and that is the extent of her duty. Got so frustrated that I went BEHIND the bar and got our plates, napkins, knives, forks, spoons myself and offered to serve other guests as well as a joke,... More

nice room.very poor food.the hotel is decorated nice and elegant and the loction is very good in the city.the food is dull and not enough salads and dinner was terrible.room was clean and vast. If the hotel will improve the food it will be one of the best.