Frankly, I've never had such bad experience in my life, I travel a lot and stayed in good and low-budged hotel and hostel, but this three nights were nightmare for me. - First night:They put me in a storage room and lied that was a single room, except of one bed, there were one paar of used shoes and two... More

We managed to find this hidden hotel after a stranger pointed us in the right direction. The housekeeper attended to us (who couldnt speak any english) as there was nobody else to. She politely gave us a cup of mint tea and a little form to complete. We managed to book the room on the top floor which gave us... More

Stayed in November. Was quite cold and heating did not work. Room was not cleaned too well. Owner is horrible person and bad for his staff. Staff is very friendly and accomodating. Central square of the riad is full of bird poo. It all looks quite nice, but could be so much better. Location is good though (once you find... More

The location is good, and the view from the roof over Fez is beautiful, that is it. We were recommended to stay here by another couple who had stayed a few days before us. The court yard is nice (except for the bird poo on everything), but the rooms are not like what you see in the pictures which was... More

At first I thought all the negative reviews were wrong, the room and riad looked great and the owner seemed nice enough and not very pushy about tours. Then we came back at night to find cockroaches in our bathroom. When I went down to ask for aid in getting rid of them, the owner led me to the kitchen,... More

When we first arrived at El Pacha the courtyard area looked really nice but when we were shown our room we were a little disappointed. The room was very small and the bathroom was poor and smelt badly of sewerage. The bed was also a little stained upon inspection. I am particularly critical of hotels and guest houses as I... More

Beautiful riad in a great location for the medina. There will be negotiations to be had if you booked a standard room through hostelworld but it's worth it for the few extra quid. The owner is not just a good negotiator but also an excellent host helping with anything you need.

We were able to get a really good deal during one of their promotions and we were pleasantly surprised. The riad is completely redone beautifully, the rooms all have a different character and we were allowed to view a few rooms before selecting the one we wanted. The breakfast is very simple (pancakes or bread with jelly) but the coffee... More

We had seen beautiful pictures and our group went ahead and booked the rooms, then I saw the reviews on this site and we all panicked thinking that we had made a mistake.. This riad was a joy to enter the first night we arrived, and every day after that. It was an oasis, clean, calm and peaceful. The language... More