We stayed three nights there over the new year with a group. Customer service is really poor. My friend was given a card which should be opening the doors of her room, yet it was not working. She had to return to the reception three times (from the top fifth floor!) to report a continuous error. On the fourth attempt... More

We got a good deal with this hotel and it provided everything we needed. The buffet breakfast and dinner meals were good, although I would suggest for breakfast to go down no earlier than 8am as there isn't much on offer and it's not necessarily the freshest. Our room was fine with little or no noise, although we didn't have... More

We stayed for a few nights here. The hotel is about 10 mins from the airport but still too far from where its all happening in the Medina. The beds are not comfortable - firm would have been ok but these are far too hard. All rooms come with good air con and heating but there customer service esp room... More

Having arrived at this hotel on a coach tour and then read some of the reviews I was very concerned but it wasn't as bad as I had expected and much better than our experience in Casablanca! The reception was lovely and free wifi a bonus, the rooms were miles away but were clean and there was a fridge and... More

This hotel was huge and sprawling. The room faced out onto the railway and main road which was teeming with traffic all the time. the room was not made up on the second day although they took our towels away but as we were only here two nights didnt complain just found a chambermaid to give us towels. It was... More

The rooms were clean and a reasonable size. Unfortunately we were on the side which overlooked a busy road and the railway station, so very noisy all night. The food was Moroccan and tasty with a reasonable choice from the buffet. The service is poor and staff surly. The location is poor if you feel like a walk but taxis... More

My stay at his hotel was adequate, was not overly impressed with it. The location was fine, not close to the old town, but close to the train and bus stations and the Gueliz area, which is the "ritzier" neighbourhood. It walked into the old town area which was fine, but I imagine in hot weather it would not be... More

I was slightly worried before arriving in these hotels, due to the critics I had found in TripAdvisor. So I would like to clarify some things in order to try to help other customers. The most relevant question about this hotel and your possible experience in it is based on its location. This hotel is situated on the Hassan II... More

I've found out that the five stars represents the number of time you have to call the reception to get a bathtowel - and nothing happend - so I went down to the receptionist and finally got one, without getting an excuse og apology. The hotel is situatede far from the city center. And you spend a lot of your... More