Over priced, service without a smile, and FLEAS! I was put in a room with no heating or hot water. When I asked about this the maintenance man came with a broken oil heater. I then asked about the hot water but the maintenance man couldn't do anything about it. I asked for a new room and was put in... more

The hotel is situated close to the airport in a residential area of thecity. However it is not very close to the "medina".The best thing about the hotel is the huge garden and the spacious rooms. It also has 2 large swimming pools: one indoor, the other outdoor. The spa is great, especially the massages. The quisie is not the... more

This hotel was one of the worst I have ever stayed in. Everything outside the hotel was excellent - local people, food etc we had no problems.... Location was good with the main square a 20 min walk. however service in the hotel was abysmal. The staff were rude and unhelpful and we were prohibited from bringing water in to... more

Stayed here for 4 days for a quick break and to unwind in the spa. Sadly I left the spa more wound up than when I went in! Watch out for the timings on the spa list - reflexology said 1hr which the only English speaking spa receptionist said was actually 1/2 an hour. The treatment lasted just 15 mins!... more

I stayed one week in this hotel because I had a training in Marrakech for my work. I chose it because they said the swimming pool outside was heated but it was not really and I couldn't swim.The swimming pool inside was not free ( 10 euros /day) which was not announced by the travel agency . Take care when... more

A friend and I (both over 60) booked 2 single rooms at the Kenzi Farah Hotel on the Internet. Afterwards I read some reviews on Trip Advisor and was perturbed at what I read. I decided that as I'd already paid I might as well see what it was like, and if it was as bad as some reviewers said,... more

We have just returned from 5 days at the Kenzi Farah Hotel. Overall the hotel is lovely if not slightly tired and dated. The staff are very friendly but basic French is helpful as some don't speak English. The bedroom was large with 2 double beds and a great view over the gardens. The only let down was the bathroom... more

We are a family of six, 2 adults and 4 children aged 17,12,10 and 8 and we stayed at the kenzi for 10 days. Hotel was lovely and is situated in a lovely part of the new city. The rooms were big and airy, cleaned every day and the air-co worked well. The pool was great, the kids loved it... more

Just got back from a 4 night stay in the Kenzi Farah. I had been rather worried reading about the useless air con, considering we were going in August, and i knew it would be boiling hot! Anyway luckily for us we were put into an accomodation block that did have working Air Con, it was fantastic. In fact the... more