I have seen the review on the service and it is correct. The staff is a waste of space. I also know the owner is working on it and is looking for a experienced Manager. That's the bad part. The good part is the fantastic swimming pool and gardens designed by the owner himself. The BEST part is that the...
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This place has amazing potential, and when we first found it, it seemed like the best option in the area of South Beach. For the price, the banda's are very decent. But the service all over the hotel is completely shocking. These people have absolutely no concept of customer service.
The receptionist, who could hardly speak English, could not initially...
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