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HILTON YAOUNDE Hotel Reviews

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HILTON YAOUNDE

4.0 of 5
Boulevard du 20 Mai, Yaounde B.P. 11852, Cameroon
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HILTON YAOUNDE
127 traveller photos
Ranked #1 of 12 hotels in Yaounde
3.5 of 5 stars 87 Reviews
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87 reviews from our community

    Trip type
Traveller rating
    21
    32
    27
    5
    2
Date Rating
Maryland, USA
Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
64 helpful votes 64 helpful votes
“Good Stay in Yaounde”
3 of 5 stars Reviewed 8 May 2013

As discussed in previous reviews, the Hilton remains the best option for Yaounde. I had two different rooms at the Hilton (while coming and going from Cameroon), and both were roughly the same. Nice view, decent size, good bathroom, comfortable bed and access to CNN. Nothing terribly fancy, but perfectly serviceable. I know that the hotel is attempting to fix... More

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Gregory T, Director of Operations at HILTON YAOUNDE, responded to this review
10 May 2013

Dear guest, Let me take this oppotunity to thank you for choosing to stay at the Hilton Yaounde and for sharing your experience via Tripadvisor. I was pleased to read your overall positive comments about the hotel and facilities. I fully understand your frustration regarding internet and may assure you that a new system is being worked on and will... More

Vacoas, Mauritius
1 review
“Should prop up things”
3 of 5 stars Reviewed 6 May 2013

I stayed in this hotel for three nights. Faced two major problems - I took a quick shower during the day and found to my surprise that there were no towels available in the room though it had been made up. ON checking out, my visa card could not be accepted because I had apparently crossed my credit limit. The... More

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Review collected in partnership with Hilton Hotels & Resorts

Gregory T, Director of Operations at HILTON YAOUNDE, responded to this review
15 May 2013

Dear guest, Let me take this opportunity to thank you for choosing to stay at the Hilton Yaounde and for sharing your experience via Tripadvisor. I was really concerned to read that our services did not meet your expectations. I fully understand your frustration regarding the lack of towels in your bathroom and the payment issue. I may assure you... More

Nairobi, Kenya
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“The best hotel in Yaounde”
4 of 5 stars Reviewed 30 April 2013

This hotel is head and shoulders above anything else that is available in Yaounde but at a price. At more than $400 a night it really needs to be so when you experience poor customer service when checking in, it does not bode well for your stay. If you have stayed at other Hilton hotels, then you will be no... More

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Gregory T, Director of Operations at HILTON YAOUNDE, responded to this review
2 May 2013

Dear Guest, Thank you for choosing to stay at the Hilton Yaounde and for taking the time to share your experience via Tripadvisor. I was very pleased to read your positive comments about the hotel services and facilities despite your initial negative experience upon checking in. I may assure you that your comments are highly valued and help us to... More

Prague, Czech Republic
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Not a great hotel, but apparently the best in Yaounde”
3 of 5 stars Reviewed 8 April 2013

What's great: The staff. Across the board, from the smiling and considerate hostesses at the door of the restaurant, to the young man at the reception when I arrived, tired and sweaty around midnight, they are uniformly excellent, smiling, and helpful. Like everyone else in this beautiful country, for that matter. The breakfast buffet is also very nice, but fresh... More

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Gregory T, Director of Operations at HILTON YAOUNDE, responded to this review
10 April 2013

Dear guest, Let me take this oppotunity to thank you for choosing to stay at the Hilton Yaounde and for sharing your experience via Tripadvisor. I was pleased to read your positive comments about the team and some of our facilities. I may assure you that it will be shared accordingly. I fully understand your frustration regarding internet and may... More

Bucyrus, Ohio, United States
1 review
“Visited son who is a Peace Corps Volunteer.”
5 of 5 stars Reviewed 7 April 2013

We stayed at the Hilton Yaounde for 2 days when we arrived in Cameroon and again for 2 days before we left Cameroon. The service and rooms were excellent. We actually had a problem leaving the country and we had to stay another day. The Hilton gave us a room free of charge since they were late getting us to... More

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Gregory T, Director of Operations at HILTON YAOUNDE, responded to this review
10 April 2013

Dear Guest, Thank you for choosing to stay at the Hilton Yaounde and for taking the time to share your experience via Tripadvisor. I was very pleased to read your positive comments about the hotel services and may assure you that it will be shared with the team. I have seen as well the nice pictures you posted on our... More

Bloomington, Indiana
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
“Hilton Yaounde Cameroon”
5 of 5 stars Reviewed 14 March 2013

This is a wonderful hotel in a country lacking top hotels. The service and food were excellent. The hotel is convenient for most activities in this area including the amazing Boulangerie Acropole for all types of delicious food. The rooms are nicely done, clean. The air conditioner cools nicely and is quiet. They have a back up generator that is... More

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See 3 more reviews by DwainDoc for Yaounde
Gregory T, Director of Operations at HILTON YAOUNDE, responded to this review
16 March 2013

Dear guest, Let me take this oppotunity to thank you for choosing to stay at the Hilton Yaounde and for sharing your experience via Tripadvisor. I was really pleased to read your positive comments about our facilities and services. I fully understand your frustration regarding internet and may assure you that a new system is being worked on and should... More

Rome, Italy
1 review
“Best choice in Yaounde”
5 of 5 stars Reviewed 14 March 2013

Costly but it is worth it. No other hotel in Yaoundé offers this variety of services with such a high quality. Staff is helpful and friendly. Room is spotless and quiet and well equiped. Food is tasteful. It is ideal for short business trips.

Was this review helpful? Yes
Gregory T, Director of Operations at HILTON YAOUNDE, responded to this review
16 March 2013

Dear Sophie, Thank you for choosing to stay at the Hilton Yaounde and for taking the time to share your experience via Tripadvisor. I was very pleased to read your positive comments about the hotel services and may assure you that it will be shared with the team. Thank you once again for your constructive feedback. I look forward to... More

Geneva, Switzerland
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
“I guess if you're staying here, you've no other choice.”
2 of 5 stars Reviewed 15 February 2013

I'm sure you can do worse in Yaoundé, but still.... This Hilton is much more Paris Hilton than Conrad Hilton. Flashy, pointless, and kind of gross. The front desk staff seemed dodgy moved in geological time and weren't even very nice. Restaurant staff seemed half asleep and terribly confused when asking about taking a coffee to a conference room. Rooms... More

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Marielle A, Guest Relations Manager at HILTON YAOUNDE, responded to this review
16 February 2013

Dear Guest, Thank you very much for choosing to stay at Hilton Yaounde and for sharing your experience via Tripadvisor. I was really concerned to read that some of our facilities and services did not meet your expectations, please accept my sincere apologies. I fully understand your frustration regarding our staff attitude (Front Desk and restaurant staff) . We will... More

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London, United Kingdom
Top Contributor
56 reviews 56 reviews
48 hotel reviews
Reviews in 46 cities Reviews in 46 cities
39 helpful votes 39 helpful votes
“Best choice in Yaoundé but still lacking”
3 of 5 stars Reviewed 6 February 2013

Good (but overpriced) business hotel however lacking basic comfort (wifi, clean towels etc). Food and breakfast are good although quite expansive. The swimming pool is a real advantage. Service is average. The shuttle to/from the airport is very convenient although in the way in there is a very long wait (as there is only one shuttle, and the driver does... More

Was this review helpful? Yes
Gregory T, Director of Operations at HILTON YAOUNDE, responded to this review
7 February 2013

Dear Guest, Thank you very much for choosing to stay at Hilton Yaounde and for sharing your experience via Tripadvisor. I was really concerned to read that some of our facilities and services did not meet your expectations, please accept my sincere apologies. I fully understand your frustration regarding internet and may assure you that a Hilton is working on... More

Czestochowa, Poland
Top Contributor
70 reviews 70 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
“Overpriced nothing special...”
2 of 5 stars Reviewed 3 January 2013

Overpriced hotel in the center of Yaounde, the capital of Cameroon. For over US$ 300, with taxes, per night, not even a free breakfast and Internet are included; a shame. I have been in much better hotels around the world with prices being a fraction of this one and the buffet breakfast and fast Internet were included. A good example... More

Was this review helpful? Yes
Gregory T, Director of Operations at HILTON YAOUNDE, responded to this review
9 January 2013

Dear Guest, Thank you very much for choosing to stay at Hilton Yaounde and for sharing your experience with me via Tripadvisor. I was really concerned to read that our facilities and services did not meet your expectations, please accept my sincere apologies. I fully understand your frustration regarding internet and may assure you that a new offer will be... More

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Additional Information about HILTON YAOUNDE

Also Known As:
Hilton Yaounde Hotel Yaounde
Hilton Yaounde Hotel
Yaounde Hilton
Hilton International Yaounde
Address: Boulevard du 20 Mai, Yaounde B.P. 11852, Cameroon
Phone Number:
Region: Cameroon > Centre Region > Yaounde
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 hotels in Yaounde
Price Range: ££££
Hotel Class:4 star (4*)
Reservation Options:
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