Good points - great location, restaurants and food excellent, rooms clean but dated. Bad points - custimer service at check in/out was shockingly poor. They didn't have a system that pre-filled in your contact and passport details, staff were slow and actively unhelpful. Check out took a ridiculous 20 mins and the charge bills were very confusing. When we asked... more

My bill for two nights is more than what I paid for a week at the Intercontinental - and the standards are not as high. They charge $20/day for internet and $20 for the buffet breakfast, both of which are normally included at other business hotels in Addis. I arrived late at night and they couldn't confirm my rate because... more

We have been staying here every year for the last six years and each year I find I like it more. On the plus side, it is used almost like a weekend club for some Addis residents who come on the weekend to use the pool. You may well spot Haile Gebre Selassie or one of the foreign correspondents from... more

The hotel was opened in 1969, the common parts are dated but in a good state of repair. The rooms are very tiered in appearance although clean. The rooms need a complete refurbishment they are straight out of the 1970's. Some of the grounds are also appear abandoned and not well cared for. more

Although this hotel is quite expensive, I think it is worth every birr. The staff is very helpful, food is good, the bar is a meeting place for locals, expats and tourist and the ambiance is nice. The hotel has good facilities: it is like a little village with shops, fitness, different restaurants, a hearsalon etc. etc. I gave the... more

I returned to Ethiopia after 13 years and stayed at the Hilton Hotel in Addis because the other alternative was the ridiculously priced Sheraton. At $275 for b&b and an additional $25 for internet connectivity, the Hilton is also not cheap. However the rooms have not been upgraded at all, the carpets are threadbare, the rooms stink of Ethiopian curry... more

This is typical for the HIltons outside of the US, the hotels were built 20 years ago but don't get renovated. Although the rooms were clean, the amenties are so old that they never really feel clean. The lobby was always smokey. Breakfast was good and affordable. more

The Hilton is one of the oldest high-end hotels in Addis. It does need some updating. The room was okay. It was nice to have a balcony, though I had to fight with the door to get it closed and locked. It was interesting to be in a hotel completely filled with Americans. A lot of non-profits, government and military... more

The central location, the quiet and relaxed atmosphere inside, the superb food, the excellent swimming pool, the spacious rooms, the friendly and professional service... and all at less than USD 100 a night was an absolute steal - especially compared to 5-star hotels in India, which charge astronomical prices (around USD 400-500 per night) for similar quality of service. The... more