The property is exceptional, right in the middle of the city. the food is average. The highlight is the barbeque which is very good. The facilties are really good, but the place suffers from an appaling lack of service quality. The place is equpped with a gym, swimming pool and squash courts and free access to the golf club. However,... more

Granted it needs some upgrading and is woefully overpriced, it is however a comfortable hotel to stay in. I started with a standard room and it was just too standard for me (e.g foam mattress and the strangest of smells). The superior room was far better appointed. The hotel has all the facilities you need. There is a South African... more

I stayed at this hotel for 03 nights. I am sure it is the best hotel in Lilongwe. The staff was great and the breakfast amazing ! I strongly recommend this property ! more

We stayed one night at this hotel in May. Check in was easy and our room very comfortable and clean if a little tired. It had a safe to use in the wardrobe but didn't have a hair dryer. The staff were very friendly and always responded to a smile. The gardens were lovely - very well maintained and looked... more

From the start it was bad and gradually got worse. When we arrived there was a power cut which lasted for a further three hours. They had been replacing their generator but had taken no precautions, according to their staff re fire protection. We were taken to our room through pitch-black corridors and the concierge only recognised the room number... more

Between December 2006 and December 2007 I stayed 150 nights (over 9 visits) in the Sunbird Capital whilst on business in Lilongwe. Yes, it's true that the hotel is "tired" and in need of renovation and yes it's true that there were cockroaches - show me a hotel in Africa that doesn't have them. At least the ones at Sunbird... more

I've been traveling to Malawi for several years and have stayed at this hotel many times. It has been very sad to see it decline. When I first stayed here years ago, the service was without equal, even without equal in the western world. slowly over the years service has deteriorated to the point that there is no point staying... more

The property was nice but the room was shabby by US standards. I had to change rooms in the middle of the night when I woke up with a pounding headache from a strange smell in the room (which I later learned was a result of the room being fumigated earlier that day). The staff was courteous but check-in was... more

On first impressions the hotel was quite nice, the reception area was clean and the staff friendly and welcoming, you get offered a free glass of guava juice on arrival which was very nice! When getting to my room I could see it was a bit warn and dated, could do with a lick of paint and a new bathroom... more