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Abuja Sheraton Hotel


Abuja Sheraton Hotel
Hotel class 3 of 5
Ladi Kwali Way, Abuja PMB143, Nigeria
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Traveller Reviews

69% Do not recommend
2.0 of 5 stars 16 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
paris
13 Jun 2009 | Trip type: Business

I recently stayed in Sheraton Abuja for business purpose. Before this trip, I had read the other reviews, and tried to convince myself that the others reviewers had probably underrated this hotel. They had not!!! This place is a big complex, featuring restaurants, shopping center, etc. It may have been a nice place to stay a few decades ago, but... more

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3 of 5 stars
mumbai
3 Jun 2009 | Trip type: Business

Not a value for money hotel....too expensive for very little value. No internet available in rooms and seems to be an ageing hotel. Spent a week there. more

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1 of 5 stars
Geneva
11 May 2009 | Trip type: Business

Starting from check-in to check-out, this was without a doubt the worst hotel experience I have had in Africa. The Sheraton chain should be ashamed to put its brand on this pitiful excuse for a so-called upmarket hotel. Upon checking in after an overnight flight, we were rudely informed by the staff that we had to pay an extra night... more

Management response from
MortenEbbesen, General Manager -

Dear Sir Thank you for your feedback concerning your recent stay at Sheraton Abuja Hotel, and indeed for highlighting, the need to improve on the present condition of the hotel. I have to agree with your assessment. We have unfortunately been falling behind in the past years, with the upkeep of our product. We have had several serious capital priorities...

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1 of 5 stars
Manchester, UK
18 Apr 2009 | Trip type: Business

I had the displeasure to stay at this hotel in late Feb 2009 since all the others were fully booked due to the oil conference at the Hilton. To begin with, the reception area smelled damp and was assailed by mosquitoes, and my first room was smelly, had dirty ripped sheets and had a dirty sticky carpet. After complaining I... more

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1 of 5 stars
Accra, Ghana
27 Feb 2009 | Trip type: Business

Sheraton? Charlatan.. Having lived in West Africa for 15 years and visited Nigeria several dozen times nothing prepared me for the low standards that this establishment offers. Having waited 8 hours for my room to become available, I found it not to have been cleaned before being allocated to me. It took 2 hours for reception to send someone to... more

Management response from
piusudu, Director of Sales and Marketing

Thank you for your feedback and taking the time to post your comments. I reviewed your comments regarding your stay with us at the Sheraton Abuja Hotel. We do take all comments seriously and appreciate all the feedback we can get. Though glad that you found our staff helpful, we are sad to hear that you had some issues during...

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1 of 5 stars
Amsterdam
11 Nov 2008 | Trip type: Business

This hotel has nothing to do with a Sheraton and even to Nigerian standards it is very appalling. The staff is very friendly but you cannot run a hotel only on that. At the check-in we had a choice between the standard rooms and the tower rooms. We remembered for our last stay that the standard rooms were rubbish so... more

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5 of 5 stars
Hong Kong
3 Sep 2008 | Trip type: Business, Solo travel

I read all the bad reviews about the Sheraton Abuja but booked anyway because there was no space in the alternatives. I was expecting a grotty hotel, rats, roaches and all the other things previous reviewers complained about. So imagine my delight when I walked into a large, clean room (and I was paying the cheapest possible rate-no company expense... more

Management response from
piusudu, Director of Sales & Marketing

Dear guest, We were delighted to hear that you had a wonderful stay with us at the Sheraton Abuja Hotel. It was nice to hear that the front desk and every other staff you came in contact with exceeded your expectations. We all work exceptionally hard to make every guest feel special. Thank you so much for staying with us...

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1 of 5 stars
Netanya, Israel
18 Jun 2008 | Trip type: Business, Solo travel

I'm currently in the midst of a 5 night stay at the Sheraton Abuja, figured I had enough material to write a review. As far as I was concerned, there were only 2 choices of hotels in Abuja. The Sheraton and the Hilton. The Hilton is significantly more expensive, so I thought I'd save my company some money and try... more

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1 of 5 stars
Washington, DC
15 Apr 2008 | Trip type: Business

Roaches in the hotel room, rats running in the walls, or two inch mosquitoes awaiting your return? Pick your poison. more

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2 of 5 stars
Oyten, Germany
1 Feb 2008 | Trip type: Business

This Hotel is not very clean. The staff is okay and the added restaurants offer nice food (local & international). I am very clear: On my next trip to Abuja I will use another hotel. more

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Abuja Sheraton Hotel Also Known As

Address: Ladi Kwali Way, Abuja PMB143, Nigeria
Abuja hotels Abuja Sheraton Hotel
2.0/5.0
16