Starting from check-in to check-out, this was without a doubt the worst hotel experience I have had in Africa. The Sheraton chain should be ashamed to put its brand on this pitiful excuse for a so-called upmarket hotel. Upon checking in after an overnight flight, we were rudely informed by the staff that we had to pay an extra night... more

I had the displeasure to stay at this hotel in late Feb 2009 since all the others were fully booked due to the oil conference at the Hilton. To begin with, the reception area smelled damp and was assailed by mosquitoes, and my first room was smelly, had dirty ripped sheets and had a dirty sticky carpet. After complaining I... more

Sheraton? Charlatan.. Having lived in West Africa for 15 years and visited Nigeria several dozen times nothing prepared me for the low standards that this establishment offers. Having waited 8 hours for my room to become available, I found it not to have been cleaned before being allocated to me. It took 2 hours for reception to send someone to... more

This hotel has nothing to do with a Sheraton and even to Nigerian standards it is very appalling. The staff is very friendly but you cannot run a hotel only on that. At the check-in we had a choice between the standard rooms and the tower rooms. We remembered for our last stay that the standard rooms were rubbish so... more

I read all the bad reviews about the Sheraton Abuja but booked anyway because there was no space in the alternatives. I was expecting a grotty hotel, rats, roaches and all the other things previous reviewers complained about. So imagine my delight when I walked into a large, clean room (and I was paying the cheapest possible rate-no company expense... more

I'm currently in the midst of a 5 night stay at the Sheraton Abuja, figured I had enough material to write a review. As far as I was concerned, there were only 2 choices of hotels in Abuja. The Sheraton and the Hilton. The Hilton is significantly more expensive, so I thought I'd save my company some money and try... more

Roaches in the hotel room, rats running in the walls, or two inch mosquitoes awaiting your return? Pick your poison. more

This Hotel is not very clean. The staff is okay and the added restaurants offer nice food (local & international). I am very clear: On my next trip to Abuja I will use another hotel. more

2 stars because staff were as nice as they could be. Breakfast was included which was good because it was $30 USD pp otherwise. Everything is massively over priced in the hotel, the carpet squares in my room were always damp and incredibly filthy. Housekeeping took a water bottle out of my trash and refilled it for me to use... more