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Plot 3 Kintu Road, Kampala 6219, Uganda
Find Cheap Flights from Buffalo to Entebbe

Reviews you can trust

66% Recommend
3.5 of 5 stars 12 reviews
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All (12)
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4 of 5 stars
Southern Illinois
6 Dec 2009 | Trip type: Business, Solo travel

The Ruch is a small, comfortable property in central Kampala between the Sheraton and Imperial Royale, hotels. The rooms are small, but very clean and quiet, TV and free wireless are a plus, the place has a lovely garden and friendly staff. The price is a fraction of the nearby 5-stars, If you are looking for a fancy room, this... more

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2 of 5 stars
london
3 Dec 2009 | Trip type: Couples

this hotel is extremely basic and not worth the USD85 we paid for our room. The funishings were very old and the whole hotel was really run down. Room was fairly clean but there were cockroaches in the bathroom. Breakfast was very basic - bananas and eggs and some toast - great if you dont eat bananas or eggs. The... more

Management response from
HotelRuch, Manager

Thank you for your review of Hotel Ruch, but we have to disagree with you on several aspects. Firstly, we are less than 2 years old - far from run down, most of our furniture is still in very good shape, and I can assure you that we take the utmost care in making sure that any furniture that even...

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4 of 5 stars
England
8 Nov 2009 | Trip type: Solo travel

I stayed for nearly three weeks in October 2009 at Hotel Ruch and I am happy to say that it became more like a 'home' to me over that time. The room, though not air conditioned ( I was in standard accomodation), was cool and there was a fan which i did not have use too much. The garden which... more

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4 of 5 stars
England
17 Aug 2009 | Trip type: Solo travel

I stayed at Hotel Ruch for two weeks between the end of May and the start of June. I arrived mid morning and was able to check straight into my room. The hotel has many positives, service from reception was always very curteous, helpful and with a smile, English spoken was also very good. Hotel Ruch has a nice bar... more

Management response from
HotelRuch, Manager

We would like to thank you for the review and are very happy that you enjoyed your stay at Hotel Ruch. As part of our feedback-improvement cycle, I am excited to let you know that we had completely replaced toilet seats in all rooms with brand new quality ones in july. We have a loyalty policy in place where previous...

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4 of 5 stars
nairobi
11 Apr 2009 | Trip type: Business

Ruch as its called, i almost changed my mind on the arrival, but the stay made me like it. well i do always come to Uganda for business and this time after afew days stay at my old hotel............. i decision, may be to try out another one for change of eviroment. Well i asked ataxi driver for any around... more

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5 of 5 stars
Kampala
5 Nov 2008 | Trip type: Business, Solo travel

This is my second stay at Hotel Ruch in the past 6 months. The rooms are good, the service is great and the staff are always smiling and polite. Breakfast is decent and the free internet is a bonus. The gardens are in a better shape than the first time I was here. There was even an extravagant wedding reception... more

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5 of 5 stars
london, uk
31 Aug 2008 | Trip type: Friends getaway

I visited Kampala in June with friends where we stayed at Hotel Ruch for 4 nights. We were looking for a hotel that was close to the city centre since we weren’t going to spend many days in Kampala but most of the hotels were well out of our budget range. We came across Hotel Ruch on the internet and... more

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1 of 5 stars
London
20 Jun 2008 | Trip type: Business

I was allocated to this hotel by conference organisers because it was close to the Serena. Hotel Ruch is over-priced, very noisy and the food was lousy. The larger rooms are OK and have air conditioning, but if you book the cheaper rooms you are booking to stay in a cupboard. Some staff were helpful, others weren't. Wireless access very... more

Management response from
HotelRuch, Manager

Thank you for your review. We have taken advantage of your constructive criticism and have even made our hotel better value for money. We have redesigned and rearranged our standard rooms to be more spacious, and lowered our rates to only $55 inclusive of taxes & Breakfast for the same! We have also revamped the breakfast catering & menu to...

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1 of 5 stars
vancouver, BC, canada
12 Apr 2008 | Trip type: Couples

Hello, I stayed here in february with my wife, we were travelling around eastern europe and going on safaris and such. -The hotel was very dirty, the rooms were small and not inviting. -The bahrooms had lots of bugs in it. -The hotel seemed to be built ina hurry so the architecture is not comftorable. -The facilities are laking -Some... more

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5 of 5 stars
UK
9 Mar 2008 | Trip type: Business
1
person found this review helpful

I am a professional businessman whose line of work involves a LOT of travelling. It would be hard to specify exactly how many hotels I have stayed in over the last 20 years, however the sum definately runs into 3 figures, and I dare say I know what to look for in good hotel service. The hotel which I give... more

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Hotel Ruch Also Known As

  • Ruch Hotel Kampala
Address: Plot 3 Kintu Road, Kampala 6219, Uganda