We stayed here for three nights in November 2012.We were two couples with our three children.Check in was quick at our first visit,and rooms were okay.Not grand but beds were comfortable(we asked for extra bed which was nice) and bathroom was okay,though leaking from the basin.Restaurant was decent and a la cart food was tasty and service was not bad.Breakfast... More

we stayed for four nights.its a good hotel good ambeince.clean rooms .fast service.good food. the staff is also helpful.overall nice decent place to stay for vacation.they have a restaurant on top most floor where ghazals are played whilst having dinner feels good.the breakfast thy offer is also good .staff is also supportive and coordial

At the outset we had a bad reception. The lady at the reception did not even have a smile for us, she answered in monosyllables and had a very stern expression...very bad attitude. The lobby is spacious and beautiful.The rooms are spacious, bathroom has a tub and plenty of hot water which was a big plus. The view is great.... More

Stayed here first night in Nepal then went into Thamel for second night to compare stayed back here nights 3&4 as part of a large trekking group. As a younger person I enjoyed Thamel's location for the easy walk around factor but as far as this hotel goes The Grand was faultless in their desire to provide a service not... More

We stay 3 nights in this hotel in Kathmandu.The room is good enough and the services provided is good, they show friendly and helpful to handle our request such as taxi services, phone call services, room services and dining services.... But their location is not good as need around 10-15 mins taxi to Thamel. And some taxi driver do not... More

Hotel seem to be running full with the help of tour organisers. However i wouldn't choose this next time. Allotted room with two single beds instead of king size bed expecting the guest to adjust. After pushing, changed room after an hour. While junior staff was trying to help, have to blame the greedy hotel management to make reservations without... More

actually it is not the chain of hotels 'THE GRAND', just ordinary hotel. Poor room service I ever seen. No tea/coffee maker in the room. No mobile charger (we put mobile on charger in bathroom). It is the worst experience I ever got in such a costly Hotel. We came here for 2 nights but next day we were went... More

I stayed 4 nights at this hotel during a tour to Nepal on a business trip. Rooms are good, but not contemporary. Shower curtains need to be changed. room can be hot sometimes even if outside temp is cool. Beds are good. Restaurant staff very friendly and accommodating. Food was ok. Located far from Thamel and other shopping areas. Pool... More

I stayed 3 nights at this hotel during a tour to India a Nepal. Rooms are good, need some updating. Shower curtains need to be changed. A/c control does not work, room can be hot sometimes even if outside temp is cool. Beds are a liitle bit rundown. Restaurant staff very friendly and accomodating. Spa was great, good service for... More