They seem to try, they really do, but in my opinion fall way short. The food at best is mediocre. I felt like they were going through the motions to get me thru my activites and check it off their list. the rooms were VERY tired and I think dirty. There was no shower curtain in my room and when I enquired was told, "no, there aren't any, the water just goes everywhere. (Making it a bit slick to then get out tof the shower. My room also had no hot water. more