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Novotel Bangkok Fenix Silom

4.0 of 5
320 Silom Road | Bangrak, Bangkok, Thailand (Bang Rak)
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Novotel Bangkok Fenix Silom
Ranked #170 of 730 hotels in Bangkok
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538 reviews from our community

Traveller rating
    150
    275
    80
    28
    5
See reviews for
Families
73
 
Couples
198
 
Solo
96
 
Business
56
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dundee, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

We stayed here for 3 nights. Location is very good on silom road next to express way. Lebua tower is a stones through away. Rooms are clean, bed is very comfy bathroom is clean, our room may have required a little touch up with paint in places but no big problem. Breakfast was good with a good selection. Staff are... More

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See 2 more reviews by dundeebat for Bangkok
1 review
4 of 5 stars Reviewed 22 May 2013 NEW via mobile

I had sent many email to hotel but not receive any reply answer Please check again and reply me as soon as you can Thank you I sent you 2 email but bo receive any reply email? Please answer me some question before I book a room 1/Do the hotel have free wifi in all type of room? If not... More

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Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 May 2013

The title says it all. The staff was absolutely superb. The room, though small, was comfortable and very well appointed. The hotel is ideally situated on Silom Road with oodles of restaurants, markets, and sightseeing nearby.

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Review collected in partnership with Accorhotels.com

NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
15 May 2013

Dear DKtomb, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok! We have taken great satisfaction in acknowledging your feedback regarding your stay with us. What we find most encouraging is that our staff service was much appreciated, we understand its those minor details that convert a good experience... More

Singapore, Singapore
1 review
3 of 5 stars Reviewed 13 May 2013

- Service of Bellboys is not good that much. We asked him to help to get a taxi as the raining outside, but he cannot help , just easily denied. - Less choices in Breakfast, no local Thai Food. - Bathroom and toilet is always wet because of the drainage.

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
14 May 2013

Dear Lionlet, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok! We deeply regret hearing we failed to live up to your expectations anticipated of the Novotel brand. It is certainly not the level of service & quality we pride ourselves on. Rest assured your comments have being raised... More

Jakarta
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 May 2013

Our trip to Bangkok was on May 5-9, 2013. We stayed 4 nights in Novotel Bangkok Fenix Silom. We choose this hotel because of the location that is near to the place my wife attended the training and also the price is fairly acceptable for our budget. It is a nice hotel at a price that is worth the money.... More

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Review collected in partnership with Accorhotels.com

NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
14 May 2013

Dear JbLeo, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok! We are indeed thrilled to learn you managed to enjoy all aspects of your stay. Our location is indeed convenient should our guests wish to remain within close proximity to all key tourist spots & shopping destinations. Furthermore... More

Yogyakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 12 May 2013

i stayed here last june for 3 nights. my first night was pretty good with view straight to the pool. but then i moved to another room with connecting door that couldn't be locked and i was so screwed. over all i had a great time staying in novotel fenix silom. fancy breakfast, super clean bedroom, friendly staffs, and a... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
14 May 2013

Dear Resinta, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok! We are delighted to learn you enjoyed your stay and were able to appreciate our facilities and services along with our fancy breakfast buffet. I will be sure to convey your comments to the rest of our team,... More

Ho Chi Minh City, Vietnam
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 May 2013

Its good location in bangkok .its close to silom night market . Room are very clean room with swiming pool & gyrm room . however, the hotel itself was fantastic. Bed excellent and all services offered in my package were available without a hassle. Next time i come back Bangkok i will stay here again

Was this review helpful? Yes 1
See 3 more reviews by Huy H for Bangkok
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
14 May 2013

Dear Huy H, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok! We are delighted to hear our hotel reached your level of expectation and was conveniently located for your late night shopping sprees. It is also pleasing to see you enjoyed the comfort of your room and all... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 May 2013

Clean rooms with speedy housekeeping service. Quite air con. that provides good sleeping quality. Noisy tourist groups in lobby area in morning & evening assemble time. Not attentive concierge service. Unclear transfer schedule from hotel to Sala Deng.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
10 May 2013

Dear Paula, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok! We are delighted to learn you enjoyed the comfort of your room and it presented a good quality nights sleep. We do apologize however for the disturbance manifested from the group tours. With restricted space in our public... More

shanghai
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 May 2013

Hotel is at a good location,take a taxi to everywhere is around 50Bath, but as a foreigner, always be asked as 200,300bath. Great thanks for the concierge ,Mr.Nu, always call taxi for me in the street and negotiate the driver with the price by meter,very warm and patient..

Was this review helpful? Yes 1
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
6 May 2013

Dear TinkiShanghai, Thank you for your review and selecting Novotel Silom as your preferred choice of stay whilst in Bangkok! We are delighted and indeed proud to here our staff & warm service remained the highlight of your stay, I will also be sure to relay your appreciative feedback to K Nu. Thank you once again for you review and... More

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2013

Location not as effective for me wanting to have business meetings and for my partner to get to the main shops she wanted, however, the hotel itself was fantastic. Bed excellent and all services offered in my package were available without a hassle

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
6 May 2013

Dear Rusty, Thank you for your review and selecting Novotel Silom as your preferred choice of stay whilst in Bangkok! It is encouraging to hear our hotel succeeded in delivering & fantastic experience to you. Our services & amenities are the home comforts we build our success on, and in your case this remains a prime example. We do hope... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(18)
  • Buffet breakfast(8)
  • Swimming pool(4)
  • Executive room(3)

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road | Bangrak, Bangkok, Thailand
Region: Thailand > Bangkok > Bang Rak
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#111 Business Hotels in Bangkok
#129 Luxury Hotels in Bangkok
#163 Family Hotels in Bangkok
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Novotel Bangkok Fenix Silom is part of the Novotel chain of Hotels. This international four star hotel is located in one of the most vibrant areas of Bangkok. Positioned in an ideal location for both leisure and business travelers, the hotel is only a stone’s throw from the vibrant commercial, shopping, jewelry and entertainment area of Silom, Bangkok’s exciting downtown district. ... more   less 
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Also Known As:
Novotel Bangkok Fenix Silom Hotel
Novotel Bangkok Fenix Silom Hotel Bangkok

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Novotel Bangkok Fenix Silom
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