Hotel - clean, quiet, staff can speak good English Hotel restaurant - Thai food in hotel not so good, Japanese restaurant is better Hotel spa - good place to relax with peace of mind, thai massage by old lady is better than young lady. oil massage is too oily, have to take shower immediately istead of relaxing... Transportation - 5mins... more

The hotel located Nord of the city, if you do not have to stay nord of the due to trafic jam please dont even consider to stay here. Contra Not close to any tourist attraction, night live (only some borthers are around not normal cafe bars) very bad breakfast no western style proper bread, limited fruits, poor warm buffet slow... more

poor service... room worse then other 4star hotel.. buffet food need to improve better quality.. will not come again... for my holiday with friend. more

I've been in this hotel for a business meeting in Feb 2009. For business - this hotel is quite acceptable. Internet-access is free during your stay, wake-up call can be programmed (no need to call hotel operator), and there are several convention rooms which differs in size and arrangement to suit our need. We can even book dinner nearby the... more

I stayed here for 3 nights 18-21 January. I was greeted by the hotels Chauffeur and limousine at the airport. On arrival at the Swissotel I was greeted by my butler who whisked me off to the Executive floor where check-in took about 2 minutes. My room was on the 21st floor, quite well appointed with quality bed linnen, feather... more

I booked a room on the club floor, when staying for a few days the free internet and free laundary really makes life a little easier, though I assume normal rooms are similar to clubs rooms in size and facilities, but you probably have to pay for internet and laundry. Rooms are well appointed and have some very sensible additions... more

My wife and I stayed there for 10 days during the month of December. We had to move twice because of problems with the water and air conditioning. Regretably, our room was pre-paid so we could not ask for reffund. The front desk manager, Mr. Wurabut was not terribly concerned. I will not repeat at this hotel even though close... more

Would certainly recommend this. We had a nice view on the 18th floor. Lobby looks very welcoming. The amenities were enough. Breakfast buffet was great. Swimming pool looked inviting, although we did not use it. We booked the limousine service from the airport as we were not known to the taxi services in Bangkok. They were on time and we... more

I was robbed of my handbag in front of the hotel, lost everything including creditcards and documents. When I reported the matter to the management, all they care about was how I was going to pay my bill. no assistance was given and even the duty manager came to my room in the evening, only to check on how I... more