I don't quite understand the negative reviews for this hotel. Its really not that bad. I stayed in this hotel for 3 nights and thorough our stay, the hotel staff was very courteous. The room was although dated, was clean and did not have any foul smell. We stayed in the superior room which was not carpeted but was provided... more

I stayed in the Bangkok Palace for three days in October. The rooms are spacious and clean, and they serve an abundant breakfast buffet. However, the staff on the whole does not speak English well, so that led to several misunderstandings. For example, I called to book a massage, but when the time came, no one had a record of... more

We received a free upgrade as we were celebrating our anniversary during our stay. The front office staff were extremely friendly and were willing to help us on directions to our site-seeing and shopping locations. We received an early check-in as well. The restaurant was very nice-good spread-the only area of improvement would be to add variety on a daily... more

- The reception was clean, but no nice Thai welcome - The room was worn down, stank ugly - The breakfast was really bad (poor assortment, acceptable qualtiy, boring taste) --> Not worth 4 stars!!!! more

terrible, very rude, didnt like it when i complained that the the room was filthy, bed sheeets stained, wc was smelly and security was very unpleasent after i complained about them and the hotel, DO NOT WASTE YOUR MONEY, go to the ramada d ma next door as we did !!! more

I am surprised by the number of negative reviews for this hotel. We stayed here for 3 nights and found it to be fine. The staff were very helpful and the room, whilst a little small, was clean and had everything you needed. As this was our first trip to Bangkok we did not intend staying in our hotel much... more

Bangkok Palace Hotel is located very close to the commercial, shopping, and entertainment areas of Bangkok... called Pratunam. It is almost walking distance for those who don't mind evening strolls! So you can walk over to the most happening area of Bangkok within minutes. Great location. The hotel is extremely luxurious and huge... the rooms are cozy and well decorated... more

This trip was my only trip to Bangkok this year as I will be there every year to shop and for the nightlife. This is maybe my eleventh times to Bangkok but it was so totally different from my previous outings. I was there with my family and friends, a total of eight adults and one child. The moment when... more

I think the rooms and hotel amenities have been covered enough by previous reviews so I will just mention the location. This hotel is in Pratunam area of Bangkok which is quite a good area but the hotel is in a bit of a run down street with a shanty-town and motorway next to it. Other reviewers have said it... more