I'm a bit surprised by some of the other travelers negative comments about the staff and overall conditions. I stayed at the hotel for 4 nights on business and found the reception staff exceptional when checking in at around mid night and at any other time of the day. The restaurant staff were similarly helpful and cheerful. In fact I... more

This is the 2nd time I am disappointed with Accor Hotel. This hotel has old fashioned interior design. Renovation and refurbishment should be taken. Very far away from the BTS as we need to walk through dark street after 9pm. I used 10,000 Asia Miles to redeem one night at this hotel, but it is not worth for this amount... more

The hotel building is fairly old with old furnishings such as carpet, toilet and older TV but the room is well serviced. My reviews on customer service are mixed due to the extremely good service during the day and the very poor after service during the second shift. In comparison to other hotels in Bangkok my overalls reviews on service... more

I stayed on this hotel for 3 nights with my family. Basically this hotel is quite enough good, based on location, facility and room space. On the booking time, I reserved 2 rooms with connecting door, but when I was checking the room is not yet prepared. After I requested and reconfirmed. the hotel's staff prepared teh rooms. We have... more

There weren’t any huge problems with this hotel, apart from when we first arrived we were given a key card to someone else’s room. After complaining about this we were promised a fruit basket which never materialised!! The location was ok, but did have to get a taxi to pretty much anywhere that was on the tourist map (taxis are... more

I booked the hotel based on some good reviews on tripadvisor. However, I must say the good reviews are somewhat overrated. I am an accor advantage plus members for years, stayed in many hotels within the Accor chain, I am sorry to say this hotel should not belong to the Grand Mercure chain. I stayed 2 nights. Check in is... more

We stayed here as part of a two centre holiday in Thailand. The hotel is not as close to they Skytrain as you may think when its 35 degrees. But the Skytrain is a great tool to get around. Taxi's are ok and very reasonable but the traffic is so bad its takes forever to get anywhere. As always the... more

The hotel offers great value for money for tourists and business travellers. The Indian and Italian restaurants offer a wide range of cuisines for people from all over the world. more

Grand Mercure park avenue, Sukhumvit, Bangkok, Thailand Date: 27th April, 2009 I was on a business trip, one day! One day i spent at the hotel. It's a great place the hotel is close to the sky train. It located at a prime place, Sukhumvit. The hotel has many restaurants around the vicinity to eat. There are ample massage parlors... more