since its our first time in bangkok,thailand we dont have any expectations about the hotel,surroundings & tourist destinations. but the moment we step in the door of shangrila bangkok everything went well. we are welcomed by the receptionist with warm smile and checking in was a breeze even if we were early for 2pm check in time, they already gave... More

The Shangri-La is a beautiful hotel; prior to arriving here we had spent a bit of time on Samui and Tao and so as always arriving back in Bangkok is a bit of a shock to the system. Despite saying that the airport and taxi process was very slick and we were lucky to arrive at a time on a... More

If staff make a hotel then this place is perfect, nothing was too much trouble and the staffing in all areas were excellent. I was there as part of a conference and had 4 nights at the hotel and dined on site 3 times. Food in the Thai restaurant was superb however the conference food could be improved as this... More

We stayed in the Krungthep Wing of the Shangri la Bangkok for 4 wonderful nights in April during Songkran Festival! We were thrilled to be there and not disappointed by anyone or anything. Our first impression started with our dropping 2 big suitcases for safe keeping while we went to Chiang Mai. The gracious concierge secured the luggage and off... More

This hotel is stunning. It is by the river in a scenic location. We had the Riverview room with a great view of the river and the bustling city. The service was impeccable . We even got an early checkin when we arrived at 8am. We made full use of the beautiful horizon pool and modern gym which was free... More

We stayed at the Kruptheg wing which i would highly recommend if you are looking at some pampering and luxury. The rooms and suites are very nicely furnished and have balconies overlooking the river. The lounge serves some good food and drinks. The Kruptheg wing however doesnt have any dining options so one would have to go to the main... More

During my stay in Bangkok during the first week of April , I had a very big disagreement at this hotel, some people had a wedding party, and the pool was denied to me and my family with no excuses or compensations. How can you do this to regular customers? Not only this , but these people where jumping dressed... More

We booked 2 nights for the end of our overseas holiday, and decided to spend the extra for the benefits of their executive lounge. we could not fault the service or our overall experience of this beautiful hotel. we loved their happy hour and access to their lovely food and beverages served. we also appreciated being able to access the... More

Recently stayed - after a few years of absence - at Shangri-La Bangkok again, staying in a Premier Suite on the Horizon Club floor of the Shangri-La wing (curtesy of Shangri-La's Horizon Club Platinum birthday present upgrade vouchers...). We travelled as a couple with two children, 4 and 9, arriving in the afternoon after a long intercont flight... What I... More