Room Service was not requested, and we had items stolen from our bags while we were out. When we did need room service, after three attempts, it arrived with half of the requirements. Restaurant Staff not friendly, breakfast staff hurried us out, door staff had a smile. Facilities o.k. Faded splendour. Electricity to our Tower was turned off and we... More

I stayed in Prince Palace Hotel for 3 days in 3 Bedroom Suite room in Tower C. The hotel location was bit ok just 5 mins drive from Central shopping area. The hotel has huge no of floor with good cleaning environment. The staff was gud but to check in it takes 30 mins time they have to put more... More

Rooms in the A tower are big but the rooms and the carpet needs cleaning. Rooms look very old and for a 4 star hotel the internet possibilities are poor. No free Wifi. You have to pay a lot of money for 24 hr. internet. Pools, food and service is oké.

Stayed at this hotel in April for 7 nights. The foyer and public areas are grand but many areas were not well lighted maybe to save on costs. Booked a 2 bed suite for 2 adults 2 teens. The second bedroom was so small just had a queen bed against a wall and a large wardrobe. Only room for one... More

The outside and entrance of this hotel belies the extravagant interior and lovely rooms. We had both a large family suite and also a single room. The suite fitted 8 people though we had seven and were told it would only fit 6 which is why we got the single room too. This was a bit annoying as the suites... More

Stayed here for 4 nights. Hotel was average. Nothing bad to say about it really, just that it needs to be modernised. Location was ok. Room cleaners were a bit slack didn't show up until 6.00pm to clean.

I'm sure this has been a great hotel once. But not any longer. I can not recommend this place. We were two families staying a weekend, and we were attracted by the fair price for 2 and 3 bedroom appartments. The rooms were big, but the 2 bedroom had bugs, and the 3 bedroom had one ac not working making... More

We are booked and paidv or 2 nights but stayed 1 night only. This is the worst hotel we have been. The hotel could be good and with potential but is being mismanaged. Immediately when we entered we saw a few cockroaches (small ones) which dictates the cleanliness of the hotel. When we complained, they moved us a better room... More

I visit Prince Palace Hotel every year because I like the location with good connection by boat to the centre. This time I visited it 3 times withn a period of 4 weeks , so I had 3 different rooms and came to the conclusion that all the rooms are out of date,bathrooms are leaking water, powerpoints are dangerous and... More