Staffs aren't well trained as they claim they are 5-star-hotel.
Can't respond the problem promptly. Lift pump is broken at night but they won't fix it until morning. I have to go down to use hotel public toilet. And there is no answer when it can be fixed. Ha ha ridiculous!!
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Dear Mikimoku,
In regard to the problems you raised, we would like to sincerely apologize that the unfortunate events that the water pump broke. The event happened around midnight and our technicians were trying to fix and find spare parts as soon as the problem was found. The water was available again in the early morning. Given that the problem...
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We stayed in the RarinJinda duluxe poolside rooms 26-29Jan2012. We found the staff friendly & efficient and the rooms well appointed, although the mattress was too firm for my liking. The gardens are pleasant and relaxing. I had several spar treatments during my stay and felt fussed over and indulged. The treatments were professionally performed, although at times there were...
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Dear Bassowa,
Thank you very much for your compliments. It was our pleasure serving you in all of our facilities - hotel, spa and restaurant.
Looking forward to welcome you again,
Narun
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Having visited the Spa on previous trips, we decided to stay resort this time. We left wishing we hadn't bothered.
Rooms - very standard, nothing special. We arrived at 4pm and our room wasn't even ready...
Atmosphere - this was significantly lacking. The pool area is very small and the unmanned bar/cafe area has a very poor snack menu. No...
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Dear BeechesAberdeen,
Thank you for your comments. Thank you for returning to RarinJinda Wellness Spa Resort.
Firstly, we would like to apologize for the delayed check-in you encountered.
In regard to the pool/snack area, we strive to ensure that there are staff available to service our guests while they are there.
In regard to the WIFI, during your stay, there...
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Our tour group booked us (in 5 rooms) in this hotel as we were told other hotels were fully booked on this Lunar New Year 2012 week.
We stayed from 22-24 Jan 2012 and again upon returning from Chiang Rai on 25 Jan2012.
The first impression upon arrival was pleasant as the hotel's cozy lobby was quiet and nice pleasant...
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Dear PetalsC,
Thank you for your comments.
In regard to the bed mattress, customers can require softer mattress upon availability. We apologize if the information was not given during the check-in.
In regard to your comments on the hot water system, the hotel currently uses the Electric Coil system, so customers need to wait approximately 10-15 seconds before the water...
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For our first trip to Chiang Mai, I tried Booking.com apps for the first time on my iPad. I came across Rarinjinda which has one of the best rating. After reviewing the location and photos I didn't wait any further. We stayed there for 6 days and 5 nights!
This is our first time staying at a Boutique hotel. The...
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Dear Cwarf,
Thank you very much for your compliments. It was our pleasure serving you. Looking forward to welcome you again.
Narun
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My daughter and I stayed at RarinJinda for five nights just last week and loved every minute of it. The room was bright, clean, airy and modern. The location was great, quiet for sleeping but close to everything - all that essential night shopping to be done! Because it was our first trip to Chiang Mai we were busy sightseeing...
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Dear Elaine C,
Thank you very much for your kind compliments. We are glad that you and your daughter enjoy the wide range of services offer by RarinJinda Wellness Spa Resort including accommodation, spa and restaurant facilities. It was our pleasure serving you.
Looking forward to welcome you again to RarinJinda experience.
Narun
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We had the pleasure of staying 4D3N at RarinJinda. The moment we entered the hotel, we knew we had made the right decision. The hotel is elegantly designed and rooms are quite impressive. We were upgraded to a direct pool access room because of availability issues -- such a wonderful experience to open our doors and jump to the pool....
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Dear Sid S,
Thank you very much for your compliments. It was our pleasure serving you. I'll pass on your praises to all the staff to share your experience because these types of praises makes what RarinJinda is today.
Looking forward to welcome you again.
Narun
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We have just returned from Chiang Mai and were very impressed with Rarinjindah. The staff were lovely and so attentive. Whenever we sat down to use the internet or enquire about something , a beautiful icy cold drink was served to us within minutes. The rooms were clean and cool and the landscape of the resort was absolutely beautiful with...
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Dear Ausmom_10,
Thank you very much for your reviews and compliments. It was our pleasure serving you. We are glad that you have a wonderful time at RarinJinda Wellness Spa Resort and enjoyed all of our facilities - Accommodation, Spa, Restaurant, Yoga etc.
Looking forward to welcome you again.
Narun
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This is a very stylish, elegant and extremely well run boutique hotel in Chiang Mai very close to the Ping river. Value for money (January is low season) excellent for us falang ! Very relaxing room decor in modern Thai style as well as tasteful use of water and plant life in the open area around the pool.
Did not...
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Dear Anglichanian,
Thank you very much for your comments and suggestions. We will definitely look into those issues and improve to better the customer experience at RarinJinda Wellness Spa Resort Chiang Mai.
Looking forward to welcome you again.
Narun
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If you are looking for a relaxing stay in a calming and beautiful setting while in Chiang Mai, Rarinjinda is definitely the place to be. The boutique resort is set just across the river, and you can easily walk to the main attractions in Chiang Mai. If you prefer taxis, you can take a Tuk-Tuk for approx. 50 BHT to...
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Dear stehauf,
Thank you very much for your reviews. We are glad you enjoy your stay at RarinJinda Wellness Spa Resort Chiang Mai.
Looking forward to welcome you again,
Narun
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