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Ratilanna Riverside Spa Resort Chiang Mai


Hotel class 5.0 of 5
33 Chang Klan Road, Muang, Chiang Mai 50100, Thailand
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Reviews you can trust

92% Recommend
4.5 of 5 stars 42 reviews
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5 of 5 stars
Los Angeles, CA
11 Dec 2009 | Trip type: Couples

We stayed three nights at Ratilanna Riverside and wished we could have stayed longer. Our room was absolutely lovely; probably the prettiest place we've ever stayed. The hotel staff was warm and welcoming, couldn't recommend more highly. Stay here if you can! It makes the rest of Chiang Mai all the better. more

superb!!
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5 of 5 stars
ireland
13 Nov 2009 | Trip type: Couples

booked ratilanna for my first 2 nights in thailand, having traveled from ireland it was quiet a journey, in the back of my mind i was hoping that the hotel was gonna be nice you can never be to sure when ur going by websites and i have to say the website doesn't do the hotel justice.. we booked the... more

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5 of 5 stars
Oregon
28 Sep 2009 | Trip type: Family
1
person found this review helpful

I staid here back in February with my parents after being in a small town farther north. The hotel was gorgeous and clean and upon arrival we were treated extremely well. We were seated in the lobby and given cold tamarind tea while they got us checked in. We got two rooms, one for myself and one for my parents.... more

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4 of 5 stars
London
21 Sep 2009 | Trip type: Couples

Clean and big room with great bathroom (including a huge bath tube with a plasma TV and a great shower room). Very friendly staff. Good breakfast. Fantastic infinite swimming pool by the river with excellent bar service (from the water!). Good room service with excellent food. Internet conection a bit slow. The fact that is away from city centre could... more

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5 of 5 stars
Canberra
10 Aug 2009 | Trip type: Couples

Had an excellent stay at the RatiLanna. The service was second to none and the rooms and the pool was outstanding. Would definitely come back and stay there again. more

Management response from
RatiLanna, Front Office Manager

Dear ginjaboy, Thanks for taking the time to share with everyone that you had an excellent experience at our resort. We do hope to see you back again soon! Kind regards, Ellis de Ruiter Front Office Manager

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5 of 5 stars
Kapolei, Hawaii
5 Aug 2009 | Trip type: Couples

My husband and I just stayed at the Ratilanna with another couple at the end of July 2009. This resort is absolutely beautiful and the staff is ultra friendly. 5 star all the way. Rooms - tastefully decorated and spacious, and I especially loved the water feature by the bathtub. Hotel grounds - lovely. numerous water features throughout. Staff -... more

Management response from
RatiLanna, Front Office Manager

Dear alohagirl2001, Thank you for taking the time to write such a nice review on our property and about our staff. We are glad to read that you and your husband enjoyed your stay and appreciated the service provide by our staff. I will make sure to tell the Spa therapist about your compliments. Thank you for pointing out the...

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2 of 5 stars
Tokyo
5 Jul 2009 | Trip type: Couples
1
person found this review helpful

During our first time visit to Chiang Mai (finally after many visits to other parts of Thailand) we stopped our choice at Ratilanna Hotel, primarily based on flattering reviews on Tripadvisor. Here's what we experienced during our 4 night stay - 1) at check-in the front desk person kept asking us about our check-out date, first - don't they have... more

Management response from
RatiLanna, Front Office Manager

Dear zoo-san, Our Manager Team is fully prepared to accept responsibility for the overall standard and service provided at the Resort, we take justified complaints very serious and we will always do our utmost best to solve any issue. We briefly spoke about your experience during check-out, during which you did not have time to discuss the issues you addressed....

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5 of 5 stars
Los Angeles, CA
30 Jun 2009 | Trip type: Family

My parents, sister and I were on our annual holiday in Thailand, and it was time to visit our aunts, uncles and cousins in the north. We arrived in Chiang Mai on a Tuesday, and one of my aunt's well-connected friends put us up at the Rati Lanna for the night. The Rati Lanna was formerly the Chiang Mai Sofitel,... more

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5 of 5 stars
Paris
23 Jun 2009
1
person found this review helpful

Ratilanna is a real five stars hotel. I'm gonna try to be as objective as I can be on it. I've stayed there for 4days, with my girlfriend, we rented a deluxe suite. The first day was pretty much disapointed, when we arrived at the airport we used the airport services to get to the hotel, the service was quite... more

Management response from
RatiLanna, Front Office Manager

Dear Granz404, Thank you for your time and effort to write a review of your stay with us, I am sure readers will appreciate your detailed description. It is of course delightful to read that your overall stay was enjoyable however I take your comments about your disappointing welcome very serious and we will work hard to ensure a very...

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5 of 5 stars
Yakima
28 Apr 2009
2
people found this review helpful

My daughter and I discovered the Ratilanna after spending one frustrating day at another 5 star hotel in Chang Mai. The previous hotel didn't, in our opinion, deserve a 5 star rating and the cost/value relationship was out of line. Fortunately, a tuk-tuk driver told me of the Ratilanna and after a short inspection visit we moved and were very... more

Management response from
RatiLanna, Front Office Manager

Dear JFK115, We really appreciate you taking the time to write about your experience at our hotel. It is good to read that you followed your tuk-tuk driver’s advice and came to stay at the RatiLanna! I am pleased to read that “all of your experiences were wonderful” and I will definitely share your compliments regarding the staff with them....

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Ratilanna Riverside Spa Resort Chiang Mai Also Known As

  • Ratilanna Riverside Chiang Mai
  • Ratilanna Riverside Hotel Chiang Mai
  • Sofitel Chiang Mai
Address: 33 Chang Klan Road, Muang, Chiang Mai 50100, Thailand