We stayed in a premier room and it was beautiful! Great location near the night markets, and on a sunday, they have markets near the old town which is about 70 baht on a tuk tuk. Staff were wonderful as I was sick while we were in Chiang Mai, and there is a hotel doctor that visits each day for... more

We stayed at this lovely hotel as part of a package deal through GloboTours during the hotel's grand opening. The hotel was centrally located in Chiang Mai, the staff was friendly and quick to respond to our every need, the pool was spacious yet gave you a sense of privacy. The hotel grounds had something interesting to see at every... more

I have a history of problems with this chain of hotels; from KL to Hong Kong they've all managed to upset me to some degree so I'm determined to give these guy a fair appraisal. Positives first: whoever designs these hotels is a genius, the layout is fantastic and the attention to detail with decor etc is fantastic. The gardens... more

Stayed there for two nights in September and to be honest I expected more from the Shangri La. We booked the hotel by writing to their reservation department directly and were quite impressed by their speedy response. Got a decenet rate given that this was low season and the hotel was pretty much empty. The Good - Location - Very... more

It was my first in any Shangri La hotel.Overall experience in the hotel was excellent. Restaurant is great with variety of continental food. Swimming pool and Gym facility is great. Overall i would recommend this hotel for everyone. more

We stayed in a Horizon Club room with good views of the city. The room was large and comfortable. The Horizon Club staff were very helpful and courteous. For all the hotel staff nothing was too much trouble. We had a very pleasant stay more

We stayed one night at the Shangri-la Chiang Mai in May 2009 because of the very good price we got, due no doubt to the various forces that have left the Thai tourism industry in shambles: political crisis, incidents of violence in which tourists got caught in, and the world economy. This hotel was actually set to be the site... more

My wife and I just stayed 5 nights here and we could not be happier. We had a club floor standard room which we upgraded to a Premier room after the first night because it was so reasonably priced. Its probebly due to the economic downturn. I suggest you also check it out after you arrive. They were looking for... more

Located on a bustling street with a straight-shot walk to the fun Night Market, The Shangri-la's location is perfect. The hotel itself is absolutely gorgeous. Leave the world behind when you walk into the oasis of the pool area. I've been traveling throughout Thailand and have stayed in 5-star hotels, but this was my favorite both for its location, ambiance... more