The room made available to us was nothing like that described on the website.We booked a double room.When we arrived they made us pay an additional fee for my wife. A double room is for a single person, they insisted. $25 fee. The room had no kettle. Another $25 fee. No cups, no ironing board or iron. The bathroom was... More

Its going on for 4am after New years eve We cant sleep because the kids are screaming whilst playing in the pool A call to the Manager did nothing It gets better When we booked a hidden charge for a 4500baht per person for a New years dinners was charged automaticly to my card, I complained for 6 days, until... More

Hotel is really nice, they had recently renovation and new facilities. when i come back to pattaya, i'd like to spent time again in Tropicana Hotel with my family especially when i see the new renovation.

rooms are clean and tidy staff are very friendly service is good. breakfast buffet has so much to choose from

it was great hotel with good rooms neat and clean swimming pool well maintained dining room good food

Just back from a 3 day stay at this hotel and have to say will not do again due to the level of service I recieved during these days.From the time I arrived at 4pm ( check in time is 2pm) was informed rooms not available even booking and payment had been made 1 week before.After getting no where with... More

When I heard that we will be staying at this hotel, I was a bit terrified because the hotel would have been built like some 30 years ago, and it's at the lively Pattaya! When I saw the old pix of the old website, worse feeling of very old building, outdated rooms and pool. But then found a new website... More

We booked this hotel for 2 night stay in pattaya. I stayed in many diffrent hotel in pattaya but this time I am traveling with my family and booked this hotel because their was some kind of festival was going on and it was hard to book the rooms because all the hotels were full. The room was spacious and... More

This was my second time stay in Tropicana. This time I stayed seven nights and did enjoy it again. The staff is still friendly and efficient, the service is still good. My first stay with them was over a year ago and I was very pleasantly surprised when their restaurant supervisor immediately recognized me at breakfast and greeted me warmly.... More