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Sheraton Pattaya Resort Hotel Reviews

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Sheraton Pattaya Resort

5.0 of 5
437 Phra Tamnak Road, Pattaya 20150, Thailand
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Sheraton Pattaya Resort
431 traveller photos
Ranked #3 of 344 hotels in Pattaya
4.5 of 5 stars 406 Reviews
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406 reviews from our community

Traveller rating
    264
    104
    29
    5
    4
See reviews for
Families
83
 
Couples
145
 
Solo
34
 
Business
41
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Parramatta, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“PARADISE ON EARTH”
5 of 5 stars Reviewed 7 May 2013

From the moment you are arrived ,you are in paradise . Large rooms ,great facilities.outstanding garden and nature, fantastic quality food, attention Saturday sea food buffet" fantastic" .Very clean room and very clean hotel .Great large pools , great beach and excellent service by pool attended.The hotel offer free shuttle bus to Pataya and back .Service is just wonderful so... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review
8 May 2013

Dear Eric838, Thank you for staying with us on your recent visit to Pattaya, Thailand. I am pleased to read all of your comments and to know that we were able to create a memorable experience for you. Your comments will be shared through our guest comment board and I am sure the team would be delighted to welcoming you... More

Wales UK
1 review
1 helpful vote 1 helpful vote
“Jeff & Lorraine Room 516: PERFECT HOLIDAY”
5 of 5 stars Reviewed 1 May 2013

From the moment we arrived, and right up to the very last minute of our stay, we could not fault the facilities at the Sheraton Pattaya in any shape or form. From the outset the greeting we received in reception on our arrival, along with the very welcoming cooling flannel and refreshing drink, including the view from reception looking out... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review
1 May 2013

Dear Jeff and Lorraine, Thank your for choosing Sheraton Pattaya Resort and for taking time to share a detailed review. Your compliments are greatly appreciated and I will certainly be posting your comments to share with all of our resort staff. Your review of your arrival and what you experienced throughtout your stay is exactly what we strive for and... More

Bangkok
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“One of best hotel in Pattaya”
5 of 5 stars Reviewed 22 April 2013

Sheraton Pattaya is my favorite hotel in Pattaya. I have stayed at this sheraton many times already and still want to go back there whenever I have a chance. Not only the atmostphere but the service and staffs are very nice. All staffs are very helpfull and try very hard to do whatever we request. There are three large pools... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review
23 April 2013

Dear Khun Kitiwat, First and foremost, may I extend my appreciation to your for your continuous support and loyalty towards the Sheraton Pattaya Resort. It is truly rewarding for us hoteliers to be able to welcome back loyal returning guests like yourself. Your comments about the staff and the overall hotel atmosphere is appreciated. In regards to your mother joining... More

1 review
1 helpful vote 1 helpful vote
“Relax your soul.”
5 of 5 stars Reviewed 20 April 2013 via mobile

Relax your soul.... Every times when I want to rest my mind, lift up my soul and satisfy my tongue, Sheraton pattaya is the first place for me. The hotel is classic, sophisticate and balance with nature. The people's very nice, polite and smile all the time. The room feel so calm, peaceful and very clean. The most favorite for... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review
22 April 2013

Dear Thidawee, Greetings from Sheraton Pattaya Resort and thank you for sharing your feedback. I am delighted to read all of your comments and happy to hear that you were able to relax and enjoy the resort so much especially the Elements Restaurant. Thank you again for staying with us and we look forward to welcoming you back. Warm regards,... More

Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Lovely stay, wonderful staff”
5 of 5 stars Reviewed 17 April 2013

Lovely hotel in crazy Pattaya, away from the main drag so easier if you have a car, though taxis are abound. Excellent room, cleanliness, service, atmosphere. Truly enjoyed our lemongrass scented refreshing towelettes by the pool, fresh juice shots and complimentary massages. Kids loved the pool area and the pizza was great, so were the milkshakes! The beach is small... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review
21 April 2013

Dear Bbear332, Thank you for choosing Sheraton Pattaya Resort on your recent vacation. It is always a pleasure for us to read about the positive interactions that we were able to create for our guests. Your comments about the pool services is appreciated as well and we hope to see you return on your next occasion. Kind regards, Tomo Kuriyama More

Bangkok
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great short family getaway”
5 of 5 stars Reviewed 16 April 2013

Went with the family over a long weekend and was very short notice. All i can say is that it was a great getaway that we will consider going back. The hotel we were told was fully booked but because you have 3 swimming pools and the beach you really dont feel that it is overcrowded. The staff were friendly... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review
18 April 2013

Dear ASLJH, Thank you for sharing your experience through Trip Advisor. I'm glad to hear that your family enjoyed the three pools and that our staff was able to provide an adequate service recovery. As we are located so close from Bangkok, I hope that you will be able to come visit us more often whether it's for special occasion... More

Bangkok
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Excellent service and good maintenance”
4 of 5 stars Reviewed 16 April 2013

It's my 2nd time at Sheraton Pattaya. I have booked garden room. As I have 1 kid and 1 baby, it is difficult for me to stay in upper stair due to having baby trolley. Hotel is very helpful by changing my room to pool access. It is upgraded to better room. during my stay, I have also reserved Infiniti... More

Was this review helpful? Yes
See 6 more reviews by Pord for Pattaya
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review
18 April 2013

Dear Pord, Thank you for choosing to return to the Sheraton Pattaya Resort. It is always a pleasure for us hoteliers to see guests returning to the hotel. I have passed on your comments about the staff helpfulness to the operation managers and I'm sure they will be delighted to assisting you again on your next visit. I notated your... More

Pattaya, Chon Buri, Thailand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Best one in pattaya and real 5 stars”
5 of 5 stars Reviewed 15 April 2013

Sheraton Pattaya resort is without doubt my favorite hotel in pattaya, From a simple quick check in with friendly staffs (very well train staffs) the hotel is very welcoming. Big swimming pools and even a private beach and a great view over the bay, The seafood buffet in the evening is really great value and you are spoilt for choice.... More

Was this review helpful? Yes
See 2 more reviews by Apichet L for Pattaya
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review
18 April 2013

Dear Apichet L, Greetings from Sheraton Pattaya Resort. Thank you for your compliments about our staff, pools, food quality, and location. I'm most happy to read that you felt your experience was of a good value. As we are located so close from Bangkok, we look forward to welcoming you back soon to the resort. Warm Regards, Tomo Kuriyama More

Bangkok, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great hotel”
5 of 5 stars Reviewed 11 April 2013 via mobile

beautiful hotel i would say, great location, nice view and very good GM. i feel relax and dont want to come back to bangkok because of this hotel made me feel very good. The great service and warm welcome from everyone. everthing more than we expect, thank you to everyone we will be back soon and i will recommend to... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review
13 April 2013

Dear Pipat O, Happy Thai New Years from Sheraton Pattaya Resort! It was great to connect with you during your stay and I'm most pleased to hear that you were able to enjoy your time with us. As we are so close from Bangkok, please do come back whether it's for a quick relaxation getaway or to celebrate a special... More

2 reviews
3 helpful votes 3 helpful votes
“Sheraton the "Best"”
5 of 5 stars Reviewed 10 April 2013 via mobile

unbelievable the location it is on the moutain with wonderful view. i went there with family and friends and we all were very happy with the service team since start to the end. GM Khun Tomo was really care of his guests and gave us with warm welcome til we back home. we really want to give big thanks to... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review
11 April 2013

Dear tartum, Thank you for staying with us at the Sheraton Pattaya Resort on your recent family and friends vacation. I'm happy to read that all of us at the resort was able to provide the warm welcome Thailand is known for. We certainly look forward to welcoming you, your family, and your friends back to the resort. Kind regards,... More

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Hotel Summarization (Beta)

What travellers say

  • “Very nice” (5)
  • “Ocean views” (3)
  • “Front Office” (3)
  • “Swimming pool” (3)

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Additional Information about Sheraton Pattaya Resort

Address: 437 Phra Tamnak Road, Pattaya 20150, Thailand
Phone Number:
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotels in Pattaya
#3 Luxury Hotels in Pattaya
#5 Romantic Hotels in Pattaya
#6 Business Hotels in Pattaya
#7 Family Hotels in Pattaya
Price Range: ££
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Sheraton Pattaya Hotel Pattaya
Sheraton Pattaya Hotel
Sheraton Pattaya
Pattaya Sheraton

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Sheraton Pattaya Resort
437 Phra Tamnak Road
Pattaya 20150
Thailand
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