Have to disagree with some of my fellow TA's. This hotel was great. Huge room, spotless with wonderful views over the bay. Welcoming staff and there is free wifi in the lobby. Food was great and restaurant staff were very friendly. I guess like with all travel experiences a smile solicits a smile. Would have liked to say longer as... More

We stayed two nights at this 5 star hotel. We had booked a superior room with mountain view but changed it immediately to sea view. We got a room on the 12th floor and the view is great over the whole of Halong Bay. The large room was mostly clean and fresh and had a TV. (we had a dirty... More

my friend and i chose this hotel from a short list of places (provided by the tour operator) as we decided at the last minute to stay overnight as opposed to returning to Hanoi after a Halong Bay tour. the place looked impressive enough at first.. but then it became apparent that it's glory days are behind it. the halls... More

This was the best hotel we stayed in after 3 weeks in Vietnam, but it does have one bad point. Food and beverages at this hotel are priced out of sight and the food quality is very poor, More

The service here sucks! Breakfast ends at 9am but they start cleaning up at 830am. How many of us here actually wake up that early? Especially on vacation? The food is horrible. They never refill the juices jar and replace empty dishes. The staffs are plain rude. They turn off the light and air condition even though there are 40... More

Rooms are large and generous on size, having said that the service of the staff are abysmal in dealing with customers. Numerous times at the pool my family requested towels only to have four staff members laugh and say yes in five minutes, after an hour we returned to our rooms irate and wet. Management did not seem to care... More

There is one reason I would recommend this hotel: The stunning (!) view over Ha Long Bay from the rooms, if after this review you should still feel like going there, be sure to book a room overlooking the Bay. Ok.. the rooms are also very large, granted, and yes, they're clean as well. The most astonishing thing about the... More

Booked for 5 days at the Saigon hotel in Halong Bay after spending 2 nights on a Junk in the Bay. What an anti-climax.... the hotel is situated along the bay side where all tourist attractions are supposed to be, pity that that side of Halong Bay gives you the impression of a ghost town... hotels are nearly empty, restaurants... More

We travelled to this hotel in January and it was cold and raining in Halong Bay at the time of the year. Within a day of arriving we were contacted by the concierge to meet with him personally so that he could ensure that we would get the most out of our visit - given the weather conditions, everything we... More