We are welcomed by a bellboy, who likes a very big boss when denied to support and saying that "our hotel policy request all guest have to bring the luggage from the car, then we will take it to the room later", reception girl also confirmed of the bellboys… Very unfriendly and unprofessional. Additionally, there is no wifi services in... More

Stayed for one night-- I thought it was good. Room was clean, spacious, and updated with a working bathroom. The bed was hard and its a good thing I was taking nighttime cold medicine to knock me out or I may not have been able to sleep very well. Wifi worked ok in lobby. Breakfast was an enormous buffet with... More

we spent one night here, worth it. The rooms was clean, nice view and good services. It closes to the night market so we walked down there a bit at night, can find restaurants for dinner there too. It has good view to see the sea and close to the My Khe bridge, it was beautiful at night.

We stayed in this hotel for one night after touring and island-hoping in Ha Long Bay. We wanted clean room and nice view and we got just that. Rooms were ok, with thin towels and tough mattress, with TV, fridge and tea pot. Breakfast was two cold fried eggs and bread, served on the plastic-wrapped plate and coffee. The place... More

We stayed for a night at this hotel recently. A good location with a good sea view of the Halong Bay

I stayed for only 1 night and in fact I'm satisfy overall with the spacious room including mattress, pillow, TV and etc however I'm not satisfy with the Breakfast. One funny case, I was requesting an iron to be sent to be my room when i was talking to the reception (the number i call) then they say no problem... More

I stayed at the hotel for 2 nights for a work event at ha long bay in oct 2010 ( this wasnt an option on the drop down menu). I'm not sure if things have improved since then. Anyways here was my experience. The Internet connection - which the hotel claimed to have - was so bad I could not... More

We didn't sleep here, but just walked in for some advice about boattrips (didn't know which one was good/reliable and thought that a 4* hotel would know). They booked us the best trip (on the halong phoenix cruiser) and train tickets to Hue. They really helped us out.

Though it may be decent enough for "general Ha Long level", as it's stated in some other review, the place is too Soviet (for those who know what it is :-)). Starting from not-so-pleasant smell in the lobby, to old central air-conditioning system in public areas, which were not helpful at all, and finishing with awful breakfast, great in its... More