The room was clean and comfortable with city view. The staff was so friendly and so kind, breakfast and internet included. Location is Old Town in Hanoi near many thing very good for look for. Thank to all thing from queen star hotel. I Will back here soon more

We stayed here for a couple of days. The rooms were very clean, the food good, location was excellent but the best part of the hotel is the staff. They go out of their way to help you and they really make the stay alot more pleasant. After all it is the little things like that that matter! We booked... more

We booked this hotel online. The staff were really friendly and helpful. We booked our Sapa trip through them and it was enjoyable. They were very kind to give us a room to bathe (TWICE) as we were either traveling on the train or returning to our country. The breakfast is decent. The rooms are very clean and the place... more

This hotel is described on Hotels.com as being new this year {2008} I cant imagine which part was new, maybe the laminated floors.The beds were really hard, and after 3 days we were asked did we want the room cleaned, we had not had a change of linen and the towels were so thin they tore if you used them... more

We were transferred to the Queen Star following an issue with our other hotel's booking. They gave us a room on the ground floor directly behind the kitchen. Well, where to begin... The room stank of a damp and musty smell and was by no means clean. There was a window that led into the corridor with no curtain on... more

We stayed at the Queen Star Hotel in March 08 for 2 nights.We paid USD$30.00 per night for a good room with an opening window overlooking Ma May St ,it was not too noisy.Room was long with high ceilings,small bath room but adequate.Staff were helpful and friendly,breakfast was quickly served and fresh. Overall we had a nice stay and would... more