We were a family of 4 - Parents and our 2 children. We stayed 3 nights at Hanoi Astoria.Rooms were clean,service very friendly. Ms Nguyen on the travel desk was a gem.As we were on a tight time frame she organised Halong Bay tour,7 seater car with guide to see sights of Hanoi.She also had my new glasses picked up... more

We spent a few nights there at the end of November. The situation of the hotel is ideal, the bedrooms are very clean and the service is great. The staffs are very friendly and very helpful. They will do everything they can to make your stay comfortable. A few days after our stay at this hotel we had a few... more

Great little hotel in the heart of Hanoi city (old quater). We booked for a standard room and when we arrived we were upgraded to the Superior room , at no additional cost as our room was not ready. Would not reccomend paying extra for the superior room as the window and views are extremly basic. A simple breakfast was... more

First of all we would love to say thanks for all of help from Hanoi Astoria hotel's staffs.They welcome us in warm atmostphere.They are our really friends when helping us many things with smile always appear on the lip.They help us to arrange room,Halong Bay tours,train ticket to Hue.Everything is excellent and it our really unforgetable time when staying there.I... more

This was an excellent place to stay while in Hanoi. The location is great and the people at the hotel couldn't have been more helpful. They gave great advise about the area, made sure we weren't ripped off by cabbies, did our laundry (about $2/kg), and the rooms were spotless. There is free internet access in the lobby which was... more

My fwife and I stayed at the Hanoi Astoria hotel from 2nd, Oct to 8th, Oct for our Honeymoon trip.The location is great! Close to the Old Quarter and walking distance to Hoan KIem lake. The staffs were friendly and helpful especially about getting us taxis when we wanted to go to places outside the walking area i.e. the Ethnology... more

IWe stayed there for two nights in a suprior double room which had everything I needed for a perfect stay. The location of the hotel was an easy 5 minute walk from cafe shops and just around the corner from the Cathedral. Breakfast was and added bonus on top of the friendly staff (eager to learn and speak english) who... more

Great location, staff very friendly and helpful, we had ran out of money and all the ATM machines were not working in the area, so the girl behind the desk got the porter to take me to the ANZ bank on his scooter, so I could pay for a meal we had, which wasn't even at their restaurant, I was... more

Looking at the pictures of the rooms on the website and the excellent reviews that go with it I cannot believe how average the place really was. The so called "Delux" room was far from it. There was mould on the roof, a drainage down pipe leaking water onto the bathroom floor, the internet kept dropping out, there wasn't a... more