As all the reviews said, this hotel is incredible. It is the best hotel in which I ever stayed with nice and beautiful people which always try to help when needed. Everything was great starting with the room, the location, the cleanliness, the breakfast, and not to forget the staff which were all great. They helped me with all my... more

Hidden away on a narrow side street in the hectic Old Quarter, we were welcomed by the friendly and attentive staff at Hanoi Elegance 4. We found the staff excellent throughout our stay and they also arranged a day trip of Hanoi for us including the popular water puppets. Our room was clean and modern and had a large shower... more

Stayed at the hanoi elegance 4 for a period, coming and going to halong bay and sapa. The hotel exceeded all expectations, we stayed in all of the room types the suites were huge the standard rooms comfortable. the staff couldn't do enough for us, booking train trips, and organising tours. The rooms were clean and the computers in very... more

My girlfriend and I flew to Hanoi from Tokyo. Immediately upon arriving at the airport, we were met with rude customs officials, shady tourist "information booths" that were really private companies and scheister cabbies intent on ripping us off. We were in such a bad mood. However, this changed instantly when we walked through the front door of Hanoi Elegance... more

The hotel really deserves 6 stars out of 5. We hated to leave. We found the service to be fantastic and that included that the hotel set up flights and trains for additional side trips. Everything went smoothly plus the overall friendliness and professionalism shown by the staff was excellent. The room is very cleverly designed with everything you need... more

After our 15 day tour of Viet Nam, based on the reviews, I booked 3 nights at Ha Noi Elagance 4 and I can not say enough about this hidden treasure. Hidden down a laneway, you greeted by the hotels fantastic staff, who arranging all the paperwork give a welcome juice. We had a superior room, which was on a... more

To say that I enjoyed my stay at Elegance 4 would be a gross understatement. I trusted Trip Advisor totally on this one and with all of the raves, I wondered if the hotel could live up to its reviews. Not only did it do that but It exceeded my expectations and enhanced my visit to Hanoi immensely. As others... more

We started our trip to Vietnam in this hotel as Hanoi was our first stop. From the airport transfer onwards, everything was just perfectly arranged. Staff is very friendly and helpful and their recommendations are always spot-on. Rooms are a bit small for European standards, but that didn't really bother us as they were clean, and the shower was hot.... more

From the moment we were picked up exhausted at Hanoi Airport to the moment we checked out, the service was impeccable. Our room was spot on, and the fresh fruit every day was more than welcome. We booked our Halong Bay with them and the service was flawless. It's in a great location too, right in the heart of the... more