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All 472 Hanoi hotels

Hanoi Serenity Hotel

2.0 of 5
1B Cua Dong St. | Hoan Kiem, Hanoi 10000, Vietnam
Hotel amenities
Hanoi Serenity Hotel
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Ranked #60 of 472 hotels in Hanoi
Most recent review
5 of 5 stars Reviewed 29 May 2013
mwitt85 Hue, Vietnam
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408 reviews from our community

Traveller rating
    242
    127
    28
    7
    4
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Families
54
 
Couples
172
 
Solo
54
 
Business
17
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hue, Vietnam
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 May 2013

after a long trip in vietnam just what we needed. very clean spacious rooms. good breakfast in the mornings and the staff were super friendly and helpful. location was perfect also just outside the really busy area. we stayed here 2 times and ringing ahead in advance the woman working there remembered us and upgraded us to an even bigger... More

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Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2013

This was a fab hotel with SUPER friendly and helpful staff ... rooms were much bigger than other places we stayed and were clean and comfortable and very affordable. Their breakfasts were not amazing, compared the some of the buffet style ones we had had elsewhere - but what fantastic staff! I was SO grateful to them on the day... More

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2 reviews
4 of 5 stars Reviewed 15 May 2013 via mobile

Stayed here for 3 nights, really helpful staff. First night I was upgraded to a deluxe room which was a delight. Stayed the other 2 nights in a standard room which was still excellent value for money, close enough to the old quarter but in a quieter location. Would recommend this hotel without question!

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Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 May 2013

We stayed here for three nights in total - with trips to Ha Long Bay and Sapa in between each night. We loved being in the heart of the Old City - roughly half way between Hoan Kiem Lake and the Presidential Palace with plenty to see in each direction. The staff were consistently attentive and cheerful. We need to... More

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Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 9 May 2013

Good hotel for a good cost. Room needed a little updating but was a good size and clean. No lift though! Staff were great here and we booked our tour to halong bay through them which was brilliant! Would recommend this hotel if you are looking for a cheaper option in the old town of Hanoi - it's about 15... More

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Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

We stayed in their cheapest room for $16 a night. It included AC, cable with English HBO, hot water (typical SE Asian "wet bathroom"), a PC and a mini fridge. The staff is excellent and gave us a free map marked with suggested places to go. Breakfast is very good with as much coffee, tea, juice and fruit as you... More

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Melbourne, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 30 April 2013

My family and I stayed here for only two nights but the care, help and consideration shown by the staff extended well beyond our two night stay. Our first floor room was comfortable and clean. Daily breakfast was delicious and the location of the hotel itself was wonderful (in the old quarter). Staff booked train tickets to Danang for us... More

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Ahmedabad, India
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2013

Had a 04 Nights stay at hotel. Very friendly and considerate staff. Good travel deals and advice for Northern Vietnam.. Most of the hotels in Old quarter have stairs only and are vertical... Nice location just 15min walk to Lake and 05 min walk to famous night market...took very good care in arranging all veg.food at all the places for... More

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See 7 more reviews by Dfuror for Hanoi
Bremen, Germany
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 17 April 2013

I just can underline all the positive comments about this hotel. The airport pickup worked perfectly and it saved me from all the scams you can experience with fake places and bad taxi drivers. I checked in very early, 10 am, but that was no problem. Over a welcome coffee the nice lady of the reception explained Hanoi to me,... More

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Oswego, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 April 2013

HANOI SERENITY HOTEL turned out to be everything I had expected, hoped for and more!! The most incredible part of my stay (at this little gem of a hotel) was most certainly the staff!!! I literally felt like they were my family, away from home, that's how genuine and well I was treated. The value is unbeatable, not to mention... More

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Hotel Summarization (Beta)

What travellers say

  • Halong bay(31)
  • Old quarter(14)
  • Mr Son(9)
  • Friendly and helpful(8)
  • Rooms are clean(7)
  • Great value(6)
  • Train station(6)
  • HOT WATER(5)
  • Day trip(5)
  • Very nice(4)

Additional Information about Hanoi Serenity Hotel

Address: 1B Cua Dong St. | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free High-Speed Internet Room Service
Hotel Style:
Ranked #60 of 472 hotels in Hanoi
Price Range: £
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Closed for renovation as of December 28, 2009. ... more   less 
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