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All 472 Hanoi hotels

Trung Nam Hai Hotel

2.5 of 5
27 Phu Doan, Hanoi 04, Vietnam
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Ranked #33 of 472 hotels in Hanoi
Most recent review
4 of 5 stars Reviewed 31 May 2013
james849 East Sussex
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93 reviews from our community

Traveller rating
    70
    19
    3
    1
    0
See reviews for
Families
15
 
Couples
34
 
Solo
12
 
Business
5
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
East Sussex
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 31 May 2013 via mobile

We were greeted as soon as we climbed out of the taxi! Our room was on the 6th floor with a balcony (NOT safe for children) the room was large with a king bed and single bed, the bathroom was a good size there was a minibar and desk, everything you need really. The staff were exceptional throughout our stay... More

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Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 16 April 2013

We booked 5 days here as we were visiting Ha Long Bay and I wanted somewhere with a safe to leave some bits in.  It's not the most luxurious of places and to be honest, I didn't really enjoy Hanoi, but you could not fault the staff here. They were really attentive, helpful and kind. We were 'upgraded' to a... More

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Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 April 2013

We stayed 4 nights at this well located hotel in Hoan Kiem district, close to St-Joseph cathedral. Reasonnably priced. Clean and quiet room. Very good breakfast. Friendly and helpfull staff, especially Mr. Kien who speaks good french and english.

Was this review helpful? Yes 1
Bangkok
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 23 March 2013

Trung nam hai is a small hotel. The room is fine, good price. Staffs are very friendly and willing to help me on anything i need, from the late breakfast to a tour booking. This is the best part of this hotel. You can walk to the church, the lake, or walk to the nearby alley to see Hanoian life.... More

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See 9 more reviews by Momofagal for Hanoi
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 February 2013 via mobile

Small hotel and very very friendly staff. ATM on the doorstep and small grocery shops just steps away. Hotel arranged airport pick up which needed follow up (not really an issue). Fast WIFI in the hotel and just around the corner couple of small restaurants with great local food. We had to depart early and the staff was ready to... More

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Vienna, Austria
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 January 2013

We stayed there three times. We woudln't come back if we didn'nt like it. We always had a worm welcome. Nice, helpful and friendly stuff. Rooms very clean. There are lots of channels including HBO on TV. We had rooms in the 6th floor and theese are absolutely silent even if they are heading to the street.

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 30 November 2012

I stayed 10 nights at the Trung Nam Hai. The hotel rooms were immaculate. Cleaned daily. the beds were comfortable, not hard as some. The breakfast buffet was a choice of eggs to order, and a small selection of fruit, yogurt, bread, cream cheese, and bottomless juices and coffee. The location is excellent. right on the edge of old quarter... More

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Trung Nam Hai H, Guest Relations Manager at Trung Nam Hai Hotel, responded to this review
3 December 2012

Dear Crosslover, That is nice to reading your nice comment about your home Trung Nam Hai in Hanoi, you make us higher than other. You not mentioned your name here but I know you are J& R are you?. Your enjoying stay with us is our great reward when we trying our best to do a job. Your comment and... More

Helsingborg, Sweden
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 November 2012

“VERY FRIENDLY STAFF” Have only two weeks off, so I decided to travel to Hanoi checking some hotels on BOOKING dot com, finally I choose the TRUNG NAM HAI hotel then book for 5 nights there. Travel alone is not so funny because at my age( more than 60) so I have to take care of myself, when arrival to... More

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Trung Nam Hai H, Public Relations Manager at Trung Nam Hai Hotel, responded to this review
30 November 2012

Dear mitmit N, Thank you for your enjoyed staying at our hotel. That is nice to read your great comment for Trung Nam Hai Hotel in Hanoi. We are so appreciated about this ans considered as our reward which goes along with our business. Your comment is so importance for our hotel to keep the good ranking on this site... More

Ho Chi Minh City, Vietnam
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 21 November 2012

Trung Nam Hai just added new flat screen TV's which are nice but they haven't changed the beautiful natural wood furniture which gives the place a lot of character. Rooms here are spacious and most (if not all) have windows that open wide to the outside so you can get fresh air, sunshine, and listen to birds in the morning.... More

Was this review helpful? Yes 1
See 6 more reviews by RayInHI for Hanoi
Trung Nam Hai H, Guest Relations Manager at Trung Nam Hai Hotel, responded to this review
21 November 2012

Dear Ray, That is nice to read your nice comments for Trung Nam Hai hotel and we are so appreciated about that. That is a great chance of having you as our regular guest and your enjoying staying at Trung Nam Hai as our goal for all our staff and our effort to keep it as your home when ever... More

Byron Bay, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 November 2012

Have stayed at this hotel for a number of years now. They also have a sister hotel around the corner called the Vietface Hotel. Both Hotels are very nice and comfortable to stay in. I prefer to order a family room which gives you a very large room. The bathrooms have bathtubs and showers with curtain, unlike some hotels where... More

Was this review helpful? Yes 1
Trung Nam Hai H, Public Relations Manager at Trung Nam Hai Hotel, responded to this review
11 November 2012

Dear Mr. Ron Brown, Thank you very much indeed for choosing our hotel as home away from home and supporting us in the last few year. That is great to have you at our hotel in Hanoi, Vietnam. Your enjoying stay with nice comment will helping our hotel Trung Nam Hai getting more rating on this well know forum as... More

 
 
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Additional Information about Trung Nam Hai Hotel

Address: 27 Phu Doan, Hanoi 04, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #33 of 472 hotels in Hanoi
Price Range: £
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Located in Hanoi’s lively Old Quarter, Trung Nam Hai Hotel provides spacious rooms with big windows and balcony. Free WiFi is offered in all rooms and the building.Trung Nam Hai Hotel is well situated within 200 meters from St Joseph's Cathedral and 300 meters from Hoan Kiem Lake,400 meters to Hanoi Night market and 500 meters to Water Pupet Theater and many other landscapes. Noi Bai International Airport is a 35-minute drive away.Offering city view, all rooms have a flat-screen TV, tea/coffee maker and a fridge. All rooms have private bathrooms with bathtub.The hotel provides travel services including daily tour arrangements and pick-up service, flight booking, etc.Room service is also available 24-hour daily.At Trung Nam Hai Hotel, you are assured of traditional comfort, a wealth of local history and discreet, attentive and personalized service. The staff and management would like to extend you a warm welcome and look forward to receiving you in the near future. We hope that you enjoy your stay with us. ... more   less 
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