The location is very good, walking distance to Hoan Kiem lake and many restaurants and shops. The famous puppet show is only 2 minutes walking. Other attractions like the temple of literature or Ho Chi Minh mausoleum are around 10 min by taxi. The staff is amazing! Very friendly, helpful and their English is very good. The breakfast is really... More

Photos on internet are a little deceiving! We decided to give this hotel a go even after considering all of TA reviews, good and bad! Unfortunately, we were a little disappointed - the bathroom was tiny and a little grotty, and even though the room was smaller than expected, we did like the balcony that overlooked quite a busy street... More

This hotel will pick you up from airport for a reasonable fee of $18. In the airport they want $39 for the same trip. I found a $12 fare back to the airport. The hotel bedding was nice and comfortable, the sheets were of a nice quality, the towels were ok, TV, coffee, bathroom amenities are all nice, great shower,... More

Very helpful and nice staff, tasty and various brekfast. Very nice rooms equiped with most of what you need inclusive speedy WiFi. The hotel located in the old quarter of Hanoi easy to move to another part of Hanoi.

I first stayed at The Jasmne in April of 2010 and was quckly taken with my first experience of Vietnamese hotels.The charm and layout of The Jasmine and its location make it a good choice but, in the end, it is the staff of The Jasmine that makes it a great and even an emotional hotel experience. House keeping, the... More

We stayed at this hotel off and on through our time in Vietnam as a base for going to Halong bay and sapa. They were really helpful, organised great tours at reasonable prices and let us borrow a room for a shower late evening before we got on the train, and also when we arrived back from the train at... More

All staff are exceptionally friendly and helpful. Front office staff have good English and are highly efficient, nothing is a problem. I initially booked for 2 nights, i was contacted in advance by Diep, offering Airport pickup and help with any Tours. Diep arranged my trips to Sapa and Halong Bay. We returned to the The Jasmine Hotel after Sapa... More

Great stay both times. friendly staff lovely rooms and seriously good breakfast. Also it is really central which is great as Hanoi is confusing at first. the second time I arrived quite late and hungry and was provided with a snack free of charge which was mos kind.

In February 2013 my wife and I, my wife's brother and our second son stayed in this hotel. for a few days in our first visit to Vietnam. Later we stayed in hotels in Sapa, in Hue, in Hoi An, and in Ho Chi Minh city before returning to Malaysia. We were most happy in this hotel as the staff... More