The hotel was nice in a good location, but the staff was so horrible it was not worth staying there! Never in our travels have we met a staff so ill-tempered, unhelpful and rude. After a day we went to see the beauty of city when we came back the hotel and discovered that my handbag with all our money... More

As I arrived at the Grand View hotel, I had been travelling in Vietnam for 4 weeks ( Sai gon Mekong delta , Nha trang , Mui Ne , Hoi An ) and I have to say this was the best hotel I stayed at on my entire journey. The hotel staff were so welcoming they helped out with anything... More

Nice, friendly hotel with well equipped rooms and a breakfast buffee including hot, strong coffee and fresh fruit among many things. But, what makes this to best hotel is the service, I've never seen anything like it. I forgot my camera in a taxi and was devastated. I don't know how many cabs and taxi clients there is in Hanoi,... More

I am expat who has been living in Hanoi for the last year. I had a business function in the Old Quarter and needed a room close by to ensure I would have time to prepare and get ready. My co-worker and I had one hour to shower and prepare but when we arrived at the hotel we discovered.... They... More

dont stay there if your dont want to be bitted by bed bugs. The firsts night my partner and were both bitten with bed bugs. we asked to change room.... same trouble

Hello. Some friends and I stayed at this hotel for a few nights in February. After spending a couple of weeks travelling in Vietnam, this hotel was refreshingly awesome. The location is brilliant. In the old quarter, it's a three minute walk to the lake and one of the central areas of Hanoi. It's a ten minute cab ride to... More

This hotel is awesome for the price; we paid $10 a night each and had 5 ppl for the first night and then 2 of us after that. Two single beds with an awesome TV, rooms cleaned perfectly without anything stolen every single day, towels always replaced. Shower was a little small, but that's WAY better than we stayed rest... More

Had a very nice stay at Grand View - great location for tourists - lovely staff :-) Well recommended.

Bad:bathroom smelt like urine, no kettle, floor water damaged, window doesn't lock, room smells like cigarette smoke when bathroom vent turned on, shower rose attached to bath - either shower kneeling or take a bath. Good: service, location. You can find better in a similar price range.