I think some of the reviews here are a little harsh. When I arrived in Hanoi I'd booked at another hotel (paid with card) but they told me they were full. I checked out about another 10 hotels/hostels around the church area. They were all quite similar. Little Hanoi is a bit run down but for a massive, private, en-suite... More

We booked 2 nights for 27 USD. First evening the lady (Ms Hue) was extremly friendly. There is no breakfast available. Room was fine, very small windows though. Next morning all of a sudden our room was booked by 'an important guest', and the staff went through all our unpacked luggage and packed it themselves while we were out, without... More

Old, bad maintained, air-conditioning not functioning, cold water, dark (even with lights on), only one person speaking english but usually not on place when needed, rest of staff can't communicate at all. Everything leaking in bathroom including WC, very bad smell in the room. Left my laundry, at the time when it was supposed to be ready found that it... More

The rooms are great for the price, excellent value for money. But then there's the staff. The main receptionist (a young vietnamese woman) seemed lovely when we first arrived but then turned into a generally awful person. She was persistently rude, laughed several times in our faces when we said we couldn't afford their very over-priced tours. We are also... More

My experience of this place could not be more different from the review below. I have recommended it to every other foreigner I know living in Vietnam! I know the management changed around 6 months ago and it has been renovated since then. The new owner has set very high standards. It is my favourite place to stay for so... More

The chain has 3 hotels on the same street and we've stayed in all of them in several trips. Overall, it was a mini hotel with local standard management. They offered free breakfast which they got from nearby restaurants. Rooms were smelly, dated and lack of maintenance. However, Au Trieu street is in a center of everything so it's a... More