I stayed at many hotels in Vietnam during a three week trip and without question, this hotel was not only the most amazing one of my trip, but because of the service, perhaps one of the best hotels at which i've ever had the pleasure of staying. The moment I walked in, the service rep named Cuc greeted me with... More

This is a very good well positioned hotel. Value is very high, and hotel interior and services are of a very high standard, but it is the staff that stand out as exceptional. Hermes the duty manager and his crew are as good as I have ever experienced anywhere in the world. Would certainly recommend this hotel.

We were greeted like royalty with the warmest welcome I have ever experienced. The staff (from the front desk to the cleaning staff) are knowledgeable, friendly and efficient. We were lucky enough to stay at both Meracus 1 and Meracus 2 and this review applies to both. Locations are both excellent, every part of the hotels were clean and the... More

Simply impossible to explain it, beautiful people, beautiful service, beautiful hotel, I recommend you all to stay here if you visit Hanoi! Perfect location, very clean, very professional service. The rooms 701 and 702 are perfect, I believe the rest are also great, the food shows the quality of the chef and, in this case is FANTASTIC (with capitals)

After a booking error with Meracus 1 (this seems to be often) and then a mis- understanding of our rates for swapping to Meracus 2, we finally settled into the best hotel in HanOi. The hotel is clean and decor lovely - close to everything in the old quarter and yet noise no problem. Breakfast great and ALL staff just... More

Stayed in this hotel for two nights and my feedback is: *Location - Superb, right in the old quarter with close access to almost all attractions *Cleanliness - Superb, comfortable and cosy. *Room size - Would recommend going for deluxe if you need a little more space and doesn't mind to spend a few extra dollars. Also, some rooms are... More

My mom, sister and I stayed at the Meracus 2 for two nights, left our luggage for one while going on an overnighter on Halong Bay which the hotel organised, and came back for a final night. The staff couldn't have been more helpful, in particular the restaurant staff who provided delicious a la carte breakfasts (I loved the eggs... More

Smart modern rooms, breakfasts amazing, staff brilliant. We stayed at the Meracus 2 on 3 occasionis while in Vietnam and would be happy to recommend it to anyone in Hanoi. The rooms were fantastic, but the staff made the stay all the more memorable. They could not have been more friendly, helpful and accommodating. The only place to stay in... More

Great new hotel in Hanoi, excellent and courteous staff. The hotel is located slightly off the main drag so it is quiet for Hanoi standards. The breakfast is some of the best you will find in Hanoi and it is included with your room. You get what you pay for with the meracus 1 hotel. The rooms cost a bit... More