Melia Hanoi 4* (Vietnam) - Hotel Reviews

MariTravelPatras

Patras, Greece

Contributor

13 reviews

12 hotel reviews

Reviews in 11 cities

6 helpful votes

“Very Good Location - Typical Melia”

Reviewed 13 May 2013 NEW

There are advantages and slight disadvantages. The location is very good, you can actually walk (8-10 minutes) to the very center of Hanoi, through commercial avenues. Breakfast selection is good. Dinner is more european style rather than Vietnamese (slight disadvantage). On the other hand, this hotel is huge! Which means there is rather difficult to keep in good shape. It... More

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Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your comments about our hotel facilities and services. I have shared your comments regarding the need of more Vietnamese cuisines for dinner with our Executive Chef. We are now trying to see the best options available. However, every night we have a... More

NellyPerth

Perth

Contributor

11 reviews

7 hotel reviews

Reviews in 6 cities

3 helpful votes

“Very Helpful Staff”

Reviewed 5 May 2013

The hotel was a great base and home away from home for my children, husband and I from the fast pace of Hanoi. The hotel staff were very helpful and friendly providing excellent advice on taxis, places of interest and ideas for exceptional restaurants. They accommodated our request for interconnecting rooms and the rooms were non smoking as requested unlike... More

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See 3 more reviews by NellyPerth for Hanoi

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your nice comments about our hotel facilities and staff members. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us; to have achieved... More

kcon52

Senior Contributor

26 reviews

17 hotel reviews

Reviews in 18 cities

14 helpful votes

“comfortable rooms”

Reviewed 4 May 2013

we spent three nights here and we were very impressed with everything from the welcome at the front door/reception staff to the quality of the breakfasts. we found our room very comfortable and clean. the air con was set just right so we did not need to adjust it as i have had to do in other hotels.the hotel is... More

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Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your nice comments about our hotel facilities and staff members. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us; to have achieved... More

faye n

Melbourne, Australia

Reviewer

4 reviews

Reviews in 2 cities

1 helpful vote

“melia with family & friends”

Reviewed 3 May 2013

Melia was a wonderful hotel. Staff was very courteous and friendly. When we got into our rooms the concierge who brought in our luggage seem to hang around abit, we kept saying "thank you" then he said he'll show us how the tv works, where the safe is, the mini bar etc etc. Then it dawned on me that he... More

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Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your nice comments about our hotel facilities and services. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us; to have achieved this... More

Dirk3061

Belgium

Senior Contributor

44 reviews

40 hotel reviews

Reviews in 31 cities

19 helpful votes

“Slightly dated business hotel”

Reviewed 2 May 2013

Melia Ha Noi is a straightforward 5-star business hotel. Nothing wrong with it, but nothing exciting either. The building is slightly dated (80s, I guess...). Recommended for large meetings as they have a large ball room. Location ok. If you stay in this area, I prefer the Mövenpick which is like 200m away, and has that little extra charm.

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Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your comments about our hotel facilities and services. I am very sorry to hear that we have not covered your expectations. As you may know, we are now preparing a renovation process and hope to be able to start soon. Even our... More

Rollingstone2201

Bimingham

Senior Reviewer

6 reviews

Reviews in 5 cities

3 helpful votes

“Good location but 6$ a day for wifi ?”

Reviewed 27 April 2013 via mobile

Nice well located hotel friendly staff and good breakfast but expected better for five stars. Paying for wifi was very diss appointing the room size was quite small for an Asia hotel also. Never seemed to be any umberells available.

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Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your comments about our hotel facilities and services. I am very sorry to hear that we have not covered your expectations. The opinion of all our guests is very important for us; all the comments we receive are analyzed and used to... More

Partlyblonde

Melbourne, Australia

Top Contributor

70 reviews

7 hotel reviews

Reviews in 16 cities

21 helpful votes

“A nice stay that should have been a great stay”

Reviewed 27 April 2013

There is no doubt that the hotel is lovely. Nice decor and very comfortable room but there was something missing from the start and that was service. The front desk staff (especially the female staff) were rude and arrogant with the various concerns we had during our stay. It isn't that we didn't have a nice stay, more that we... More

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See 3 more reviews by Partlyblonde for Hanoi

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your comments about our hotel facilities and services. I am very sorry and concerned about the inconveniences suffered with our Front Desk. This is absolutely not the kind of service our associates are requested to provide and I would like to apologize... More

artyone1

West Midlands

Senior Contributor

44 reviews

19 hotel reviews

Reviews in 26 cities

32 helpful votes

“Comfortable and good service”

Reviewed 21 April 2013

This is a very comfortable hotel, with good sized rooms and bathroom. The breakfasts had plenty of variety and very attentive staff. We had one evening meal which was good, with a decent variety to choose from. This is the only hotel (of 6 visited) in Vietnam that didn't have free wi-fi in rooms, but it is free from the... More

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See 2 more reviews by artyone1 for Hanoi

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your nice comments about our hotel location and services. We are sorry if you have felt uncomfortable about the dark areas between the hotel entrance and the main road. I have shared your comment with our Chief Engineering; a solution has been... More

eyvvv

Singapore, Singapore

Senior Contributor

28 reviews

14 hotel reviews

Reviews in 11 cities

12 helpful votes

“Good hotel”

Reviewed 16 April 2013

The hotel location is good. Can walk to all the restaurants and sights. We stayed for 3 nights and the rooms are clean and big. Only downside is no free wifi in the room. Breakfast had quite a good range of food. Service was good too. The hotel was full and we had all 3 rooms on different floors.

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See 4 more reviews by eyvvv for Hanoi

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your nice comments about our hotel facilities and services. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a nice stay with us; to have achieved this... More

TicToc13

London, United Kingdom

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“A welcome refuge”

Reviewed 13 April 2013

A mixed age (13 to 63) and mixed race (Caucasian and .Chinese) group of 4 stayed for 3 nights in the Executive Level rooms. Our experience was overwhelming positive. We derived much greater pleasure from staying in the hotel than in visiting Hanoi. Subsequently we have stayed in a number of other hotels across Vietnam but still rate the Melia... More

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Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your nice comments about our hotel facilities and services. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us; to have achieved this... More

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Melia Hanoi Hotel Reviews

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